Inside Sales Engineer - Analytical Products
Inside Sales Engineer - Analytical Products
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Job Description
Job Summary:
By joining us as an Inside Sales Engineer you will assist our customers by identifying the best solutions for their applications. You will offer and sell complete product and services solutions provide commercial and technical support at the highest standards of customer service in close collaboration with your peers Outside Sales Service Engineers Product Managers and Business Managers. If this sounds like an exciting job for you then join us.
In this Role Your Responsibilities Will Be:
- Prequalifying customer requests to ensure alignment with their application and operational requirements while seeing opportunities for additional products or services.
- Crafting and delivering technically accurate and commercially verified quotations striving for ontime delivery to exceed customer expectations.
- Providing comprehensive technical and commercial support to address customer inquiries and ensure satisfaction.
- Maintaining meticulous records in CRM systems and other tools while actively communicating with internal and external partners.
- Collaborating with manufacturing teams to address queries regarding lead times and special requirements.
- Participating in customer meetings and sales gatherings as needed presenting complete and timely technical information.
- Supporting order to ensure the smooth processing of purchase orders and resolution of technical issues.
- Proactively managing quote backlog and contributing to process improvements.
- Adhering to Emersons trade compliance quality management procedures and ethics policies as well as promoting a commitment to environmental health and safety standards.
Who You Are:
- Strong interpersonal and communication skills with the ability to address both technical and commercial queries effectively.
- Exceptional problemsolving abilities and a proactive approach to achieving goals.
- Collaboration skills enabling you to work effectively with teams across remote locations.
- Proficiency in setting SMART goals and demonstrating competencies such as Action Orientation Customer Focus Nimble Learning and Collaborative Skills.
ForThisRoleYouWillNeed:
- Experience with CRM software and Oracle systems.
- Demonstrated proficiency in SMART goal setting and KFLA competencies. Commitment to health safety and environmental standards in the workplace.
- Strong knowledge of gas liquid and combustion analyzers.
- Familiarity with gas chromatography (GC) spectroscopy electrochemical sensors and other measurement techniques.
- Understanding of industrial applications such as water quality monitoring emissions analysis and combustion efficiency.
Preferred Qualifications that Set You Apart:
- Education: Bachelors degree in Instrumentation Electronics Chemical Engineering or a related technical field.
- Experience: 25 years in technical sales or application engineering preferably in analytical instrumentation.
- Familiarity with regulatory standards for gas and liquid analysis (e.g. EPA ISO ASTM).
- Prior experience in working with OEMs system integrators or industrial endusers.
Our Culture & Commitment to You
At Emerson we prioritize a workplace where every employee is valued respected and empowered to grow. We foster an environment that encourages innovation collaboration and diverse perspectivesbecause we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship training or leadership opportunities we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans a variety of medical insurance plans Employee Assistance Program employee resource groups recognition and much more. Our culture offers flexible time off plans including paid parental leave (maternal and paternal) vacation and holiday leave.
Employment Type
Full-Time
