Clinical Application Scientist -EU and UK
Clinical Application Scientist -EU and UK
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Job Description
CooperSurgical is a leading fertility and womens healthcare company dedicated to putting time on the side of women babies and families at the healthcare moments that matter most in life. CooperSurgical is at the forefront of delivering innovative assisted reproductive technology and genomic solutions that enhance the work of ART professionals to the benefit of families. We currently offer over 600 clinically relevant medical devices to womens healthcare providers including testing and treatment options.
CooperSurgical is a whollyowned subsidiary of CooperCompanies (Nasdaq: COO). CooperSurgical headquartered in Trumbull CT produces and markets a wide array of products and services for use by womens health care clinicians. More information can be found at www.coopersurgical.
Responsibilities
This role involves interacting with:
Customers including fertility specialists (doctors embryologists etc. and CooperSurgical distributors/Channel Partners.
The CooperSurgical commercial team and internal stakeholders.
The purpose is to ensure business growth through product knowledge sharing and the implementation of the CooperSurgical fertility strategy.
This role covers two EMEA regions of responsibility:
Direct market (where CooperSurgical has its own sales team): BeNeLux Czech Republic and Slovakia;
Distributor market (where CooperSurgical operates through Channel Partners) in 26 countries: Albania Armenia Azerbaijan Belarus Bosnia & Herzegovina Bulgaria Croatia Georgia Greece Hungary Kazakhstan Kosovo Kyrgyzstan North Macedonia Malta Moldova Montenegro Poland Republic of Cyprus Romania Serbia Slovenia Tajikistan Turkmenistan Ukraine and Uzbekistan.
This region is managed by two CAS team members who allocate specific tasks between them in coordination with the regional commercial team.
Job Summary:
Organize an efficient process for customer consultancy programs ensuring a clear understanding of the CooperSurgical Fertility portfolio and recommended protocols. Proactively assist commercial teams within the areas of responsibility in growing market share increasing revenue and achieving commercial targets.
Responsability
Work closely with CooperSurgical Channel Partners and the regional commercial team (Account Managers Equipment Sales Managers Regional Sales Managers) to support enduser customers (fertility specialists) and ensure high customer satisfaction.
Develop educational and consultancy programs for fertility specialists within the regions of responsibility.
Provide ideas and support for local marketing campaigns to drive sales of CooperSurgical equipment consumables and services.
Participate in and localize the corporate strategy for integrating acquisitions and developing portfolio sales.
Collaborate with local commercial teams to arrange workshops seminars and handson training sessions on CooperSurgical products and protocols.
Follow up on ROIfocused product sampling and customer feedback in coordination with the commercial team.
Conduct educational training programs and product launch workshops for direct commercial teams to ensure comprehensive knowledge of the CooperSurgical portfolio current market share and potential growth areas.
Support customer communication and internal coordination regarding product complaints.
Assist with corporate regulatory affairs projects and CooperSurgical product recalls.
Maintain and update corporate CRM on relevant matters and utilize other corporate analytical and reporting tools.
Participate in local conferences and exhibition activities.
Work closely with global PECS & CAS teams to share best practices and global initiatives.
Proactively monitor trends in the fertility industry and share insights with local commercial teams and other internal stakeholders.
Assist the commercial team in managing the regional cost budget focusing on maximizing ROI.
Maintain relevant documentation and reports.
Foster a highengagement resultsoriented teamwork culture.
Ensure all advice given is compliant with legislation company policies and best practices.
Perform any other related duties required in connection with the Companys business.
Qualifications
Travel Requirements:
This position requires a strong field presence in the relevant countries within the region and the ability to work additional hours as necessary to achieve the required performance.
Qualifications
Knowledge Skills and Abilities:
Core Profile:
oExperienced clinical embryologist with a commercial drive and strong understanding
oCoaching experience in embryological techniques
oConfident speaker and networker
oEmpathetic communicator
oCollaborative positive and engaged
Knowledge of Good Clinical Practice medical statistics and clinical study design
Uptodate knowledge of fertility industry rules trends and regulations
English as a native or second language
Proficiency in MS Office including Word Excel Teams PowerPoint and Outlook
Demonstrates a cando attitude with the ability to respond positively to change
Work Environment:
Predominantly field working environment with some work from home and visits to the main office in Denmark training facility in ORSI (Belgium)
Prolonged use of laptop display screen mobile phone IVF lab equipment
Ability to work additional hours when necessary to achieve the required performance
Experience:
Minimum of five years of experience in clinical embryology and coaching in embryological techniques
Experience delivering public presentations including webinars
Experience in international companies is advantageous
Experience working in a fastpaced environment
Education:
BSc minimum MSc desirable PhD preferable
Publications preferred
Employment Type
Full-Time
