Assistant Director of Food Beverage

COME AND JOIN US . . .

We are currently seeking a forwardthinking collaborative and strategic Assistant Director of Food & Beverage to join our F&B Leadership team.

ABOUT GLENEAGLES

One of the worlds most iconic luxury hotels and sporting estates Gleneagles has been making memories for a century. Crowned Employer of the Year at the 2024 Cateys and The Times and Sunday Times Hotel of The Year 2024 everything we do is about surpassing expectations and creating unrivalled adventures for our guests.

WORKING AT GLENEAGLES

Were devoted to making our people feel as valued as our guests. In this way we strive to support the whole you not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here permanently to develop a career some work seasonally while others have a schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours youd prefer to work were open to flexible working requests and offer hours shift patterns and contract types to suit everyone.

Location; Auchterarder just off the A9. Gleneagles is also within easy reach of a number of Scottish towns and cities: Edinburgh City Centre 1hr) Glasgow or Dundee 50mins) Stirling and Perth 25mins).

Heres a bit more detail on what we see you doing in this role:

• Leading the seamless of service across the F&B division with a strong consistent presence on the floor conducting daily ambiance walkthroughs to ensure each outlet upholds its unique departmental standards
• Liaising with our department manager and supervisory teams proactively identifying & responding to the service needs across our outlets adeptly redistributing our people & resources
• Providing practical operational support where required and determined by priority and risk ensuring detailed service & operational handovers to our F&B managers and Director of F&B to ensure service continuity & maintaining of the highest standards
• Maintaining a strong presence in daily service briefings actively leading operational communications across department and divisionwide chat groups to ensure seamless coordination and excellence in service delivery
• Acting as the senior point of contact during key events liaising with event organisers and our Event Sales teams daily to provide input & decision making on group business and events planning and delivery
• Collaborating with all of our F&B Department Management teams in the evolution & innovation of the division through product profit people & finance
• Reviewing analysing and approving the menu & pricing structure of the division in line with increases and our targets across all F&B outlets
• As senior F&B representative youll represent the division at the weekly BEO operations meeting attend daily VIP briefing meetings and manage the cascade of information across our F&B departments
• Working closely with our Learning and Development Partner youll support the implementation and design of central and division specific L&D strategy & programmes; actively involved in the delivery of skillset specific divisional training sessions as part of F&B training programmes
• Interacting with our guests always warm professional helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every way

The kind of person were looking for:

• You have a minimum of three years incredible experience in fast paced multioutlet operations ideally within luxury environments
• Acting as the right hand to the Director of F&B youll oversee the divisions service excellence guest satisfaction and team engagement ensuring a seamless and exceptional experience
• As a member of the Senior F&B Management team youll be working collaboratively with your key stakeholders to ensure an aligned proactive approach to daily problem solving diligent planning and implementation ensuring that your departmental teams are supported and set up for success
• A highly experienced operator you bring passion to your daily presence on the floor and youre motivated to work within a dynamic highpaced forwardthinking and innovative division
• Tenacious in continuing to raise and challenge standards of not only what we do but how we do it you maintain a clear focus on the ultimate attention to detail knowing that this is what sets your operation apart
• Your numerical proficiency is strong and you have the ability to complete fantastic detailed analysis across a range of activities and processes including payroll analysis and management CAPEX investment project management and implementation sales and P&L analysis
• Your numerical acumen is strong and you excel in conducting detailed insightful analysis across various operations including payroll management CAPEX investment planning and as well as sales and P&L performance analysis
• As confident and compassionate communicator youre also an open and honest leader; youre comfortable in balancing and adapting your style when connecting and needing to influence people and situations; importantly youre consistent in your approach in bringing positivity to the day to day
• You share your knowledge and time generously and youre passionate about the development and support of your people
• Highly motivated and possessing an immense sense of pride in your work; youre passionate about delivering the high standards for our guests in line with the Gleneagles brand
• You want to be part of a team that works hard supports each other and above all has fun along the way

Whats in it for you:

Time to let your hair down

• 30 days holiday (including bank holidays) that increases with service
• Seasonal parties and local social events
• 50 discount on Food & Beverage Country Pursuits Spa and Hair Salon (MonThurs) and the Golf Driving Range
• Golf Membership (with access to all 3 championship courses) for 50.00 per annum

Treats in your pocket

• Flexi points into your Perkbox wallet to spend as you choose. The points can be spent immediately or you can save them up over a number of months for perks that cost that little bit more. All this gives you greater choice so you can pick the things that mean the most to you!
• Free pay day lunch and monthly drinks offers
• A generous refer a friend scheme

Be our guest

• Stay with us as a guest at Gleneagles or Gleneagles Townhouse for up to 2 nights per year at 95.00 per night a benefit available upon completion of 12 months service
• Friends & Family discounted rate of 225 275 B&B per night at Gleneagles
• Enjoy discounted rooms and restaurants rates with up to 50 off across the wider Ennismore brands and hotels located across some spectacular locations including London Paris Rome Dubai Doha Rio NY Chicago and LA...to name just a few
• Subsidised single occupancy ensuite accommodation available on our estate

Investment in your development and wellbeing

• Pension scheme
• Life Insurance
• Employee Assistance Programme offering support and confidential advice for you and your family when you need it most
• Ongoing investment in your personal development with access to internal and external training qualifications and programmes
• Internal career opportunities across a wider range of specialisms and departments
• Monthly recognition programme
• Volunteering day every year with a charitable partner of your choice
• Complimentary access to our staff gym
• Gleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint

If you are our next Assistant Director of Food & Beverage please forward your most recent CV to us today!

INDGLE