The New Jersey State Office of Innovation is looking for diverse and experienced team members to deploy worldclass innovative and digital services that solve pressing public interest challenges for the people of New Jersey. Our work spans numerous issue and policy areas and is focused on making an impact in the lives of the New Jerseyans that we serve. Our work has decreased the amount of time it takes to apply for Unemployment Insurance made it easier to start operate and grow a business in the Garden State and connected millions of New Jerseyans to government programs services and benefits.
Our team members wear many hats contributing to both the of core projects and the evolution of the Office of Innovation (OOI). We use data and modern research design and development methods to inform our decision making and we collaborate with stakeholders within and outside of government to understand and solve challenges. To learn more about the New Jersey State Office of Innovation read our inaugural impact reporthereand visit our About Us page.
We are hiring a design director to colead our design team which comprises visual designers content design leads service designers civic technologists and other specialists working across various initiatives. In this role youll partner with your colead to drive design excellence manage project staffing and mentor a diverse team. Youll collaborate with the codirectors of engineering and the director of product management to foster a culture of collaboration and creative problemsolving keeping the resident at the center of our work and impact as our guiding principle. As a design director you will contribute to both project work as well as office leadership and management functions.
This role will report to the Chief Innovation Officer and work closely with initiative leads and other team members across the office. Responsibilities may include:
Management and leadership
Collaborate with the codesign director to establish and promote standards for the design practice. Support the adoption and implementation of these standards and facilitate knowledge sharing among practitioners.
Coach and foster the growth and evolution of product designers and content design leads within the Design practice.
Conduct monthly oneonone meetings to offer regular feedback support professional development and help team members navigate project challenges.
Manage project staffing by assessing team readiness for new projects or additional work and collaborate with product engineering and design directors to address staffing needs effectively.
Engage in organizational leadership discussions to assess new project opportunities and collaborate with directors and initiative leads to drive project intake and resource allocation.
Hire and onboard new designers.
Product design
Solve complex problems through the use of humancentered design crossfunctional agile development and datadriven decision making.
Create design concepts prototypes and mockups for mobile and web interfaces developing designs for our products that deliver solutions meeting the needs of diverse users across New Jersey.
Create visual frameworks like design sketches wireframes journey maps and other guides that inform the development of products and can be shared with team members and stakeholders.
Lead endtoend user research using modern practices and tools to arrive at key insights and solutions.
Consider content needed for designs and/or collaborate with content designers to ensure simple and usercentric copy.
Collaborate with diverse stakeholders and subject matter experts to define new features and iterate existing capabilities.
Run collaborative workshops to communicate users needs and collaborate with internal teams and external stakeholders.
Take part in officewide initiatives and standups to enable collaboration and support across projects.
Do whats needed for the team
Execute additional duties and responsibilities to advance the Office of Innovations mission and work.
Skills and Competencies
Passion for your craft: You have a deep understanding of humancentered design principles visual design mobilefirst design interaction design best practices and research methodologies. You can prototype designs at varying levels of fidelity using wireframes clickthrough prototypes highfidelity designs drafting plain english copy or collaborating with content designers and working with engineers to create live prototypes in code.
User advocate: You approach problems with curiosity asking questions and striving to understand the needs of New Jersey residents to design optimal solutions. You have experience defining user needs and experience goals using frameworks such as personas storyboards scenarios and flowcharts. Additionally you have led user research through methods like user interviews usability testing surveys and behavioral metrics.
Clear effective communicator: You excel in storytelling and providing rationale promoting understanding and fostering alignment through your words and designs. Youre comfortable interacting with a diverse range of individuals including NJ residents state partners and government officials.
A selfstarter: You are resultsoriented and skilled at driving projects forward while communicating and collaborating closely with the team.
Effective collaborator: Youre a team player with a positive outlook and an entrepreneurial spirit. Youve successfully worked on a distributed team and have a proven track record as a strong crossfunctional partner.
Committed to DEI and accessibility: Youre always asking: Whose voice is not at the table You have experience working with diverse stakeholders and you deeply value creating a society that is supportive of difference.
Missionoriented: You believe in the mission of the Office of Innovation and are passionate about solving pressing public interest challenges for the people of New Jersey.
Experience Skills and Abilities
At least 5 years of experience in product design UI/UX design or a related field including 12 years of cited experience in people management and leadership overseeing multiple work streams and team members.
Professional experience in managing and scaling a design team.
Experience leading endtoend research planning and using modern practices and tools.
Experience creating design concepts prototypes and mockups for mobile and web interfaces.
Experience solving complex problems through the use of humancentered design agile development and datadriven decision making.
Proficiency in Figma Mural and other tools to design prototype and facilitate workshops.
Portfolio demonstrating product design; please be sure to include process and outputs.
We welcome applicants from a broad range of backgrounds. If you believe that you could excel in this role we encourage you to apply. If you have any questions please contact
Compensation: $151410 Full benefits
The New Jersey Office of Innovation is proud to be an equal opportunity employer
We are deeply committed to the principles of equity diversity and inclusiveness and seek to create a pluralistic community for all. We strongly encourage people of color members of racial and ethnic minority groups women LGBTQI people those with disabilities and Veterans to apply. We are committed to building a team that is reflective of New Jerseys incredible diversity.
We do not discriminate against any candidate because of color race age religion sex gender identity or expression sexual orientation membership in an employee organization pregnancy marital status status as a parent ancestry national origin disability (physical or mental) family medical history or genetic information political affiliation military service retaliation or other nonmerit based factors.
Eligibility
You must be authorized to work in the United States. Candidates may be required to pass a background check and complete additional steps as part of the application and onboarding process. You will be considered an atwill employee meaning both employer and employee have the right to terminate employment with or without cause or notice.
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