DescriptionOur Squad Leader/Service Delivery Manager is responsible for teams of 1520 developers/testers and 57 technical project managers. They ensure all projects are delivered to the highest standards with outstanding customer service. A Squad Leader also ensures all team members are productive achieving set goals and advancing technically while building on their communication skills.
Our Squad Leaders believe in servantleadership. They empower their team encourage growth and embrace failure. They lead by example; understand strength comes in unity and leadership begins in the trenches.
Responsibilities:
- Create and manage plans to mitigate risks for all projects in your Squad.
- Manage resource allocations and priorities effectively.
- Mentor team members technically and professionally by offering constructive feedback.
- Hire develop and train employee coach team members for optimal performance.
- Provide team members regular performance feedback. Takes appropriate corrective action as needed to promote optimal employee performance.
- Keeps uptodate with emerging IT trends and technologies and the industrys best practices.
- Oversee all projects in your Squad to ensure Integrants brand promise: deliver the best quality with the best service.
- Work with your peers on building effective processes to achieve KPIs standards best practices for project management and best methods to mentor and coach employees.
- Work with account management HR and sales and marketing departments to understand our current and future needs / requirements.
- Provide regular reports to the CEO and other departments on your Squads achievements challenges and recommended solutions.
Requirements - For consideration candidates will need a Bachelors degree in a computerrelated field (or equivalent combination of education and job related experience) along with at least seven plus years job related experience in software development and delivering high quality enterprise applications.
- Additionally candidates will need a minimum of three plus years job related experience managing and mentoring software professionals.
Required Skills:
- Proven experience in the ability to mentor and develop teams.
- Software architecture and design skills to guide the development of solutions that are secure scalable and reliable.
- In depth knowledge of industry standard best practices development lifecycle processes and methodologies. Experience using agile methodology is a plus.
- Thorough understanding of quality management.
- Experienced in the use of metrics to drive decision making and process change.
- Skills in manual and automated unit testing of datadriven backend applications with high transaction throughput.
- Excellent written verbal and presentation skills.
- Proven ability to manage competing priorities in a fastpaced environment.
- Selfmotivated able to work independently and thrive in a fastpaced multitasking high productivity environment.
- Actionoriented decisive approach to work required with the willingness to take a handson role to ensure deliverables are met on time.
- Proven experience and expertise in delivering high quality enterprise applications.
Benefits - Competitive compensation package
- Supportive and friendly work environment
- Premium medical insurance employee family
- English language development courses
- Interestfree loans paid over 2.5 years
- Employment referral program
- Premium location in Maadi & Nasr City
- Social insurance
- Flexible work schedules
- Perks: events sponsored lunch game area rooftop hangout more!
Required Experience:
Senior IC