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You will be updated with latest job alerts via emailThe Opportunity:
In this role you will report to the Regional Director Onsite Services and will work closely with the Avantors Lab and Production Services team of over 1500 on and offsite expert personnel and our customers to perform customized missionbased lab work and research protocols that help return time back to science.
Location: Cambridge MA Watertown MA & Branford CT
Shift:Mon Fri days
Signon Bonus: $2500 pays out after 30 days employment
Benefits:
Health and Wellness: Medical Dental Vision and Wellness programs (eligible for medical coverage on day 1
Time Off: Paid Time Off (PTO) and Company paid holidays
Financial Well Being: Spending Accounts: Flexible Spending Account (FSA) Health Savings Accounts (HSA) commuter benefits 401(k) tuition assistance employee stock purchase plan discount
Added Protection Coverage: To include critical illness hospital indemnity accident legal identity theft protection pet auto and home insurance
Recognition: Celebrate your peers and earn points to redeem on gifts and products.
What were looking for:
Undergraduate degree in business or science related field required.
3 years experience in customer services purchasing and/or account management required.
2 years experience managing associates required. Must be able to motivate others and can administer policies consistently.
1 years lab experience required.
1 years purchasing and inventory experience required. Inside sales and crossreferencing skills are considered a plus.
Valid Drivers License and reliable transportation required.
Excellent customer service skill including a cando demeanor required.
Intermediate skills in MS Word PowerPoint and Excel. Knowledge required.
Basic knowledge of MS Access and ERP Systems required. SAP experience is a plus.
Strong communication skills to interact with both customers and various departments within Avantor required.
Must be able to make sound business decisions be proficient in trouble shooting forward thinking multitask oriented and adaptable.
Potential for longterm career growth with Avantor required.
DOT & IATA certification required and available through Avantor if hired. Forklift spill containment Hazwoper CPR OSHA GMP and GLP trainings are considered a plus.
High regard for safety quality and adherence to protocols policies and procedures.
Conform to all customer requirements for background checks health and safety issues and security clearances.
How you will thrive and create an impact:
Avantors Lab and Production Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma pharmaceutical educational industrial and hightech industries with customizable flexible solutions and endtoend laboratory operations support.
In this role you will:
Be responsible for the daytoday management of the onsite Scope of Work (SOW) related to customer requirements.
Manage multiple sites; one in Brandford CT two to three in Cambridge MA and one in Watertown MA.
Coordinating and assigning work supervising personnel. and ensuring customer requirements are being met.
Coaches and motivates team members to successfully perform job requirements and to meet / exceed goals and objectives. Encourages through mentoring as well as supporting individual professional and team growth.
Management of open order status reports customer metrics metrics development and department reports and Standard Operation Procedure (SOP)/SOW maintenance QBR preparation development and presentation.
Provide training and development as well as backup to associates to perform required tasks.
Administrative duties such as associate performance appraisals succession planning timecard review and vacation scheduling.
Acts as a liaison between customer Avantor services and sales.
Ensures GxP Compliance and Good Documentation Practices.
Brings Value to the customer from personal development in the industry.
Other duties as assigned.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.
Why Avantor
Dare to go further in your career. Join our global team of 14000 associates whose passion for discovery and determination to overcome challenges relentlessly advances lifechanging science.
The work we do changes peoples lives for the better. It brings new patient treatments and therapies to market giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his moms voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents learn new skills and grow your career at Avantor.
We are committed to helping you on this journey through our diverse equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!
EEO Statement:
We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex gender identity sexual orientation race color religious creed national origin physical or mental disability protected Veteran status or any other characteristic protected by federal state/province or local law.
If you need a reasonable accommodation for any part of the employment process please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a casebycase basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
For more information about equal employment opportunity protections please view the Equal Employment Opportunity is THE LAW Poster EEO is the Law Poster Supplement and Pay Transparency NonDiscrimination Provision.
3rd Party NonSolicitation Policy:
By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor or by failing to comply with the Avantor recruitment process you forfeit any fee on the submitted candidates regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.
Required Experience:
Manager
Full-Time