Operational Improvement and Strategy Support Lead
Operational Improvement and Strategy Support Lead
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Job Description
Remarkable people; remarkable career.
Are you ready to rediscover remarkable and make a positive impact on peoples lives At GMHBA every day brings an opportunity to empower and support communities to live well. Join us to be part of something meaningful and discover the remarkable benefits of working at GMHBA.
GMHBA takes pride in being an Australian notforprofit health insurance and healthcare company that truly values its members. For a rewarding 90 years weve been dedicated to serving the community and as a result have become one of Australias leading regionally based private health insurers. We live and breathe exceptional care and are dedicated to making GMHBA a remarkable place to work. We value building connections embrace individuality and maintain a supportive performing culture. GMHBA offers a flexible workplace a communityfocused culture and a great regional lifestyle
Description
About the Role
Were looking for an Operational Improvement and Strategy Support Leadfor 12months Maximum Term Contractto enhance processes and drive efficiency within our Operations and Membership teams. This role will focus on improving workflows reducing risks and delivering a better experience for both employees and members. Key responsibilities include leading strategic initiatives implementing process improvements ensuring compliance and fostering a culture of continuous change.
Key Responsibilities:
- Lead process improvements to boost productivity and reduce risks.
- Collaborate with teams to implement changes and drive efficiency.
- Ensure compliance with regulatory and company standards.
- Promote safety and wellbeing in the workplace.
Skills And Experiences
About you
Mandatory
- Demonstrated experience in the development and implementation of a range of process improvement projects end to end in a service industry 3 years).
- A proven ability to effectively engage a varied workforce in improvement initiatives
- Highly developed leadership communication negotiation and influencing skills
- Advanced data analysis experience
Highly desirable
- Tertiary Qualifications in business commerce or a related discipline.
- Demonstrated experience in health Insurance or an insurance related field
- Experience working in an Agile environment
- Experience in or exposure to applying Human Centered Design or Design Thinking.
If you believe you would be a great fit but dont quite tick all the boxes we encourage you to apply.
Lets get started.
Submit your application online today. Applications close Thursday10th April 2025.
If you have any questions about this position or the recruitment process please reach out to the careers team at
At GMHBA we value a diverse and inclusive culture. We are committed to creating a workplace where every single person feels valued and can be their true authentic selves. It allows us to be more reflective of our community have a range of perspectives and better support our customers members and patients. We encourage candidates with diverse backgrounds experiences perspectives and beliefs to apply for this role.
In submitting an application you agree that you have read and accepted the terms and conditions of our recruitment privacy statement: gmhba/privacy
Employment Type
Full-Time
