drjobs Business Development Center BDC Representative - Service

Business Development Center BDC Representative - Service

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1 Vacancy
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Job Location drjobs

Merrillville, IN - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

The Business Development Center (BDC) Representative will be responsible for coordinating all incoming requests made via telephone or online. We are the first point of contact for our service department. We are responsible for incoming and outbound service calls. Night and weekend availability is a must. Pay is hourly plus commission paid monthly.

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Opportunities for advancement
  • Paid time off
  • Paid training
  • Vision insurance

Responsibilities

  • Promote and seek out opportunities to deliver a topnotch customer experience
  • Work closely with the BDC Manager and other BDC service personnel to ensure sales lead opportunities are accounted for and appropriate notes are made in the CRM
  • Complete phone calls as assigned by the BDC Manager
  • Act as a member of the BDC team which includes crosstraining for internet lead and incoming/outgoing telephone sales prospecting roles

Qualifications

  • High school diploma or general education degree (GED)
  • Sufficient reading skills to read analyze and interpret general business periodicals professional journals technical procedures or governmental regulations
  • Ability to interpret and follow instructions shared in written oral diagram or schedule form

Schepel Auto Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.


Required Experience:

Unclear Seniority

Employment Type

Full-Time

Company Industry

About Company

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