Associate Director Member Engagement
Associate Director Member Engagement
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$ 76875 - 92000
1 Vacancy
Job Description
The National Association of Manufacturers (NAM) is the largest manufacturing association in the United States representing manufacturers in every industrial sector and in all 50 states. The mission of the NAM is to be the voice for all manufacturing in the United States.
National Association of Manufacturers
Position Description
Job Title: Associate Director Membership Engagement
Division: Membership
Department: National Department
Reports to: Vice President Membership
FLSA/Level: Exempt/Professional
Location: DC Headquarters
Position Overview:
The Manufacturing Leadership Council (MLC) is the digital transformation division of the National Association of Manufacturers and is the worlds first memberdriven global business leadership network dedicated to senior executives in the manufacturing industry. The MLCs mission is to help senior executives define and shape a better future for themselves their organizations and the industry at large by focusing on the intersection of critical business and technology issues that will drive growth today and in the future. The Council offers an extensive portfolio of leadership networking research thought leadership content and professional development products programs and services.
This position is a key member of the membership account management team and is responsible for engaging key contacts at member organizations through a proven consultative membership journey.
We value inperson collaboration and the sense of community it brings. Therefore if hired you will be expected to be in the office at least 4 times per week. Our office is conveniently located in Washington DC just steps away from Gallery Place and
Metro Center.
Candidates should share the NAMs core values and identify with the following attributes:
- Mission Driven: motivated by the greater purpose of serving our members and achieving the NAMs objectives.
- Entrepreneurial Spirit: believes that goals can be achieved and obstacles overcome through individual ownership of responsibilities in our portfolio.
- Intellectually Curious: seeks new experiences searches for knowledge and solicits candid feedback with an openness to learning and evolving.
- Professionally Rigorous: pursues opportunities that strengthen current skill set and close skillset gaps that are necessary to advance personal career path.
- Willing Pioneer: Understands the vision of what we are trying to achieve and can bring clarity to ambiguity solutions to challenges and willing to iterate until best practices are adopted.
Join the NAM and Make an Impact in the Following Ways:
- Serve as a trusted advisor to seniorlevel executives and supporting teams at member organizations in order to engage their companies in membership;
- Manage the entire membership journey from onboarding through the service period and subsequent renewal;
- Strategically manage territory of assigned member companies through advanced segmentation qualification and prioritization;
- Perform account analysis to understand the nuances of each account and what will drive value for individual members;
- Create formal engagement plan for strategic accounts both large dollar and strategic relationships;
- Develop customized service plans when necessary;
- Grow and develop roster of individuals engaging in membership at each account;
- Through outbound campaigns including emails and calling recruit members to virtual and live events. Understand when to suppress communication to members for whom an event is not a fit;
- Demonstrate the valueproposition of the membership through deepdive calls with IRI leaders on membership services and programs;
- Work with Vice President to engage internal stakeholders to support member service and renewal strategy;
- Work with Vice President to upward manage internal stakeholders involved in account renewal strategy;
- Work with Vice President to identify opportunities for NAM Board engagement with members;
- Work with Vice President to draft communications from senior leadership to members;
- Work with Vice President to prepare briefs and backgrounders on member organizations for senior leadership;
- Meet or exceed monthly and quarterly renewal activities and revenue goals;
- Leverage Salesforce to manage pipeline and daytoday activities.
The above list of responsibilities is representative of the position and is not intended to limit or preclude other responsibilities and tasks that may be associated with or added to the position.
Supervisory Responsibilities:
- None Individual Contributor
We are looking for Team Players who meet the Following Criteria:
- Bachelors degree or equivalent experience;
- 57years of experience in scheduling pitch meetings inside sales or account management;
- Prior experience in forprofit membership research program advisory and/or professional services;
- Familiarity with the Challenger Sale methodology in previous roles a plus;
- Background or strong interest in politics and business policy issues is highly desirable;
- Prior political fundraising experience a plus;
- Effective and influential presentation skills;
- Ability to work a flexible schedule during high volume work periods;
- Excited to work effectively as a team member focused on team goals;
- Motivated by work in a high expectations rapidresponse and deadlinedriven environment;
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Salary Range: $76875 $92000 annually. This salary range represents a good faith estimate of the lowest to the highest salary for this position. The final salary offered will be based on qualifications and experience.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equal Opportunity Employer
The National Association of Manufacturers is proud to be an Equal Employment Opportunity employer. We welcome and celebrate everyones uniqueness here at the NAM. We provide equal opportunities to individuals regardless of race color ethnicity religion age gender gender identity or expression sexual orientation disability status veteran status genetics political affiliation or other applicable legally protected characteristics.
We also consider qualified applicants with conviction histories consistent with applicable federal state and local law. At the NAM we believe in Second Chances! The NAM is committed to offering equal employment opportunities to ALL. We only require that you have the qualifications talent and passion to be successful in your role.
The NAM is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability you may contact us at
The NAM is the largest manufacturing association in the United States and one of the nations most influential advocates for manufacturing. By joining the NAM you becomepartof a spirited and dynamic team that is driven to succeed. We recognize and reward our staff with competitive pay and annual performancebased bonus programs. We offer an outstanding benefits package that includes health dental and vision insurance life insurance short and longterm disability flexible spending accounts SmarTrip a 401(k) salary deferral plan with employer match and contributions vacation and sick leave complimentary onsite gym access and healthy snacks in the break room. Become part of a fastpaced team passionate about keeping the United States the world leader in manufacturing.
Get involved. Make an impact. Join the NAM team.
Learn moreat
www.nam/careers
The NAM is an equal opportunity employer.
Other details
- Job FamilyMembership and Strategic Development
- Pay TypeSalary
Required Experience:
Director
Employment Type
Full-Time
