Senior Software Engineer-Full Stack Developer
Senior Software Engineer-Full Stack Developer
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
About the role:
We are seeking to find a Senior Software Engineer Full Stack Developer to join the team! You will be joining the SaaS Platform development team that is building out our state of art technical platforms to enable a global customer and technical support systems. This provides the business with robust functionality for effective handling routing and reporting on volumes of tickets through multiple channels.
You will collaborate with different teams in Customer/Technical Support as well as research & development groups taking abstract concepts to create technical solutions in production with leadership and handson contribution through requirements design development testing and deployment. You will ensure that the architecture and design are of high quality stable scalable and reliable. You will drive the technical design and best development practices through design reviews architecture reviews user validation activities and business customer interactions.
This role is open to candidates residing in the Canada.
You should apply if:
- You want to impact the industries that run our world: Your efforts will result in realworld impacthelping to keep the lights on get food into grocery stores reduce emissions and most importantly ensure workers return home safely.
- You are the architect of your own career: If you put in the work this role wont be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development countless opportunities to experiment and master your craft in a hyper growth environment.
- Youre energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative ambitious ideas for our customers.
- You want to be with the best: At Samsara we win together celebrate together and support each other. You will be surrounded by a highcalibre team that will encourage you to do your best.
In this role you will:
- Design and develop secure scalable technical solutions using Zendesk. Zendesk APIs and other related technologies.
- Maintain and optimize full lifecycle software development using standard configuration API/Integration development.
- Implementation of the critical interfaces and complex modules of the systems and features while assisting the business and tech teams with designing and developing various systems to meet and address technical requirements and resolve current process issues.
- Developing integration between Zendesk and other systems in customer support business.
- Work closely with internal stakeholders & business to design develop and implement solutions using Zendesk and other Customer Support software tools.
- Be the point of contact for the AI Zendesk App development and integration development related to all Customer Support related development processes.
- Monitor performance of integrations automations triggers and workflows within the support systems echo system.
- Champion role model and embed Samsaras cultural principles (Focus on Customer Success Build for the Long Term Adopt a Growth Mindset Be Inclusive Win as a Team) as we scale globally and across new offices.
Minimum requirements for the role:
- Bachelors in Computer Science Engineering or related field with 5 years of software development experience or Masters in Computer Science Engineering or related field with 2 years of software development experience.
- Strong programming/coding fundamentals with proficiency in at least one of the programming languages (Java Python Go React) and at least one public cloud platform such as AWS Azure Google Rackspace or other related cloud platforms.
- Good Database Management skills and understanding of data models. Writing complex SQL queries to analyze the data and generate reports.
- Experience in integrating multiple applications using middleware tools such as Zapier Workato tools etc
- Experience working in Agile/Scrum environments with a solid understanding of software development lifecycle processes.
An ideal candidate:
- Wants to win as a Team! Will champion role model and embed Samsaras values (Focus on Customer Success Build for the Long Term Adopt a Growth Mindset Be Inclusive Win as a Team) as we scale globally and across new offices.
- Knows their stuff! We want developers with 5 experience in developing software in the following stacks. Please note we do not expect you to have worked with all of these technologies but you will have the opportunity to learn them.
- CRM Experience: Zendesk or Salesforce application development or any other CRM development
- Backend Infrastructure: Golang Node.js Python (w/Django a plus) or Flask Ruby or Java (w/Spring Boot a plus).
- Fullstack Frontend: Typescript JavaScript React Vue.js Svelte or Angular
- Fullstack Backend: GraphQL Rest Apollo or Relay and No SQL databases such as Mongo DB or DynamoDB.
- Mobile Infrastructure: Swift or Kotlin and React Flutter Xamarin or Ionic.
- AI: Building Artificial Intelligence (AI) related integrations
- Is customer obsessed! Finds excitement in understanding our business problems and what would make their daytoday processes easier. Motivation comes from building and innovating new technologies and seeks to iterate on new projects based on business feedback.
Required Experience:
Senior IC
Employment Type
Full Time
