Lead Tasting Room Associate - Etude
Lead Tasting Room Associate - Etude
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Job Description
About Us:
Etude Wines is dedicated to mastering the craft of winegrowing. Etude specializes in Estate grown Carneros Pinot Noir and Chardonnay as well as Pinot Noir from other appellations which include Santa Rita Santa Maria Sonoma Coast and YamhillCarlton(OR). Etude also sources Cabernet Sauvignon from the Napa Valley.
About the role:
The Lead Tasting Room Associate is an ambassador to all guest interactions through pouring and selling wines hosting tastings guiding tours and welcoming all visitors. The Lead Tasting Room Associate will act as shift supervisor to lead by example and direct daily activities of Hospitality Sales Associates in partnership with the Assistant Hospitality Sales Manager.
Key Responsibilities include:
- Setup and host wine tastings and tours for guests
- Act as a backup for other Hospitality Specialists who are conducting tastings and tours
- Manage breaks and lunches for assigned team during daily shifts
- Train hospitality staff to achieve both financial results and meet guest experience expectations
- Operate cash registers
- Promote wine clubs
- Pack wine for retail orders.
- Assist in events private dinners and various site activities
- Assist Merchandise Dept. with restocking inventory and floor upkeep
- Provide world class customer service to site visitors
- Follow site policies and procedures.
- Complete projects and other duties as directed by Retail Sales Manager
About You
- You have a minimum 2 years wine sales restaurant and/or hospitality service experience
- You are selfmotivated highly organized and require minimal daytoday direction
- You can effectively communicate in English with all levels of employees and consumers written and spoken demonstrating strong interpersonal skills.
- You are able to work flexible shifts weekends and holidays.
- You have a strong knowledge of Napa Valley area food and wine market in preferred
- You have a basic understanding of wine and winemaking.
- You must be able to travel on occasion to other Company locations.
- You must be able to lift 40 pounds.
- You must be at least 21 years of age
- You must have a clean professional appearance and able to represent TWE internally and externally
Culture
As part of Treasury Wine Estates we bring our whole selves were courageous and we deliver together thats our DNA. Were a passionate bunch who enjoy working together like to have fun and keep things downtoearth. Were brave enough and care enough to have the right conversations to get the best outcome and are famous for our cando attitude. Were definitely glass half full people and see challenges as opportunities and move with pace to achieve our goals.
Inclusion Equity and Diversity
Just like the wide range and variety of brands in our wine portfolio TWE embraces diversity and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or on the basis of disability. If you require any assistance to be included in our process please contact quoting the job title and reference number.
We do move quickly at TWE and continually review applications so if you dont want to miss out apply today!
Pay Transparency Disclosure: The base pay range offered for this position is $23 to $29 per hour. These figures represent what we reasonably expect to pay for this position but the actual compensation offered will depend upon numerous jobrelated factors including but not limited to candidate qualifications skills experience education location and alignment with market data. Our expectation is that the incumbent will work out of the Napa CA area. If the incumbent works out of another location the wage rate may fall above or below this range. Treasury reserves the right to modify the range in the future
Required Experience:
IC
Employment Type
Full-Time
