Loan Operations Compliance Specialist

About Us

How This Role Impacts Live Oak and its People

As a Loan Operations Compliance Specialist at Live Oak Bank your role is crucial in safeguarding the accuracy and integrity of our core data through your advanced knowledge of Live Oak loan products policies and procedures while maintaining a meticulous attention to detail.

What Youll Do at Live Oak

• Embody Live Oaks core values.

• Demonstrate a deep understanding of Live Oaks loan products procedures and compliance requirements across all divisions of the bank.

• Efficiently manage inquiries and requests related to the loan onboarding and servicing.

• Use sound judgment and innovation to uphold the integrity of the banks financial data by accurately maintaining loan records in the core system.

• Collaborate with bank personnel to maximize client service and mitigate potential risk to the bank through creative problem solving.

• Manage high levels of institutional risk through extensive reviews of critical core data.

• Take ownership of primary responsibilities and pursue them with enthusiasm.

How Youll Do It

• Oversee and coordinate the onboarding of all new loans and leases to the core system with promptness and accuracy.

• Review updates to loan data within the core system ensuring that all maintenance has been properly authorized and documented in accordance with established processes and procedures.

• Manage inquiries brought forth by loan personnel legal counsel and customers regarding payments disbursements payoffsmodifications loan documents andreconciliations.

• Effectively analyze and interpret complex loan documents while adhering to the parameters of the core system and established banking procedures.

• Manage daily data syncs between loan core system and customer relationship management platforms.

• Direct all aspects of the loan and lease payoff process including the preparation of payoff statements and allocation of funds received.

• Review core interest rate configurations through daily research and tracking of various published index values.

• Approve loan and lease related electronic funds transfer requests including disbursements payments deposits and refunds.

• Facilitate the internal transfer of funds through Live Oak Bank accounts per the servicing requirements of Renewable Energy Government Contracting Specialty Finance and Agriculture loans.

• Analyze daily activity reports to identify and facilitate actionable changes in the core system.

• Managethe preparation and distribution ofmonthlyloanand leasebillinginvoices.

• Review and approve changes to critical core data in alignment with approved loan modification documents.

• Collaborate with various other departments around the bank to complete reconciliations and troubleshoot discrepancies.

• Review and authorize incoming and outgoing ACH payments validating the authenticity and accuracy of each transaction.

• Use sound judgement. When necessary asks for help or guidance.

• Ability to work independently while also being a team player.

• Collaborate effectively with team members by assisting new team members with the above processes.

• Work with management technology and other teams in the bank on projects that impact Loan Operations.

• Provide recommendations on how to improve processes and drive efficiencies.

Required and Preferred Experience

• Excellent analytical organizational and time management skills.

• Bank operations experience is required.

• Banking Industry experience is required.

• Loan processing experience is required.

• Audit experience is preferred.

• Bachelors Degree required.

Our Values

• Dedication:Possess a deep commitment to Live Oak Banks mission and core values exemplified through a strong work ethic adaptability and pride in your work.

• Ownership:Take initiative to deliver positive results by proactively and creatively solving problems while maintaining a high degree of quality.

• Respect:Treat everyone courtesy politeness and kindness.

• Innovation:Embrace fresh ideas and fearlessly contribute new solutions to emerging or existing problems.

• Teamwork: Foster collaboration accountability and trust with others and understand that together we do more

For a detailed overview of our employee benefits please visit: Oak Bank is an Affirmative Action and Equal Opportunity Employer Minorities/Women/Veterans/Disabled. We consider applicants for employment without regard to race color religion sex sexual orientation gender identity national origin age genetic information veteran status or disability. Equal access to programs service and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify human resources at

EEO is the Law

Commitment to Diversity
Live Oak Bank is committed to creating and maintaining a workplace in which all employees have an opportunity to participate and contribute to the success of the business and are valued for their skills experience and unique perspectives. This commitment is embodied in company policy and the way we do business at Live Oak Bank and is an important principle of sound business management.