Receptionist
Receptionist
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4-5years
$ 12 - 24
1 Vacancy
Job Description
Position Summary: We are seeking a friendly organized and professional receptionist to be the welcoming face of our company. The receptionist will manage frontdesk activities answer calls assist visitors and support core business functions such as estimates invoicing and processing walkin payments. The role also includes responsibilities in sales assistance billing and collections and coordination of key exchanges and inventory pickup/dropoff activities.
Key Responsibilities:
Front Desk Operations 30
Greet and welcome visitors professionally.
Answer screen and direct incoming phone calls.
Maintain a tidy and presentable reception area.
Administrative Support 25
Manage appointment scheduling and calendars.
Handle mail and packages.
Support filing scanning data entry and general office duties.
Coordinate sourcing ordering and tracking office supplies inventory and parts.
Sales Billing & Collections 20
Prepare and send rental estimates.
Generate and send invoices accurately and promptly.
Assist with customer billing inquiries.
Process inperson payments for walkin customers.
Support cold calls or walkins by converting leads into paying customers.
Rental Coordination 15
Assist with rental checkins and returns (key exchanges).
Confirm completion of prerequisites such as payments insurance and required documents.
Assist with pickup and dropoff of rental inventory.
Operational Support 10
Provide support to other departments as needed.
Crosstrain in other roles and assist in coordination during peak seasons.
Additional Expectations:
Maintain a professional and friendly demeanor at all times.
Ensure confidentiality in customer and company matters.
Assist with other duties as assigned based on company needs.
Ideal Candidates Have:
A customerfirst mindset
Attention to detail
Willingness to take initiative
Flexibility to adapt to changing priorities
The ability to juggle multiple tasks efficiently
Requirements
Experience and Qualifications:
Required
High school diploma or equivalent
Minimum 3 years of experience in a receptionist customer service or office role
Proficiency in Microsoft Office or similar software and general techsavviness
Reliable transportation and punctuality
Physical ability to move around the office and assist with customer needs
Preferred
Experience in the rental hospitality or automotive industry
Experience with billing collections or sales support
Bilingual or multilingual a plus
Key Performance Indicators:
Attendance and Reliability: Consistent punctuality with minimal unplanned absences.
Work Quality:
Positive feedback from customers and teammates.
Accuracy of estimates invoices and administrative tasks.
Deliverability and Efficiency:
Timely completion of tasks and adherence to deadlines.
Accurate time reporting.
Responsiveness.
Response Time: Prompt communication with team members and customers.
Adaptability and Organization: Ability to prioritize tasks adapt to changing schedules and maintain an organized workspace.
Sales Contribution: Leadtoconversion rate for walkins and phone inquiries.
Collaboration: Effective support of coworkers across departments.
Schedule and Work Environment:
This is a fulltime inperson role based in our office. There may be occasional opportunities to work from home.
Typical Schedule: Monday through Friday 9:00 AM 6:00 PM with a one hour break and with occasional weekend coverage during peak periods.
Periodic travel may be required.
Providing crossfunctional support may be required.
Will need to be able to comfortably walk outside and show outside inventory to customers.
Benefits
Pay Range:
FullTime: $15 to $24 per hour
PartTime: $12 to $20 per hour
Benefits:
Paid vacation.*
Health dental and vision insurance (after a probationary period).*
401(k) with matching (after a probationary period).*
Paid holidays and paid time off (PTO).*
Life insurance.*
Onthejob training
Opportunities for certifications.*
Employee discounts on rentals and services.
Scholarships
*Applies to fulltime employees only.
Certain benefits subject to a probationary period prior to eligibility.
Required High school diploma or equivalent Minimum 3 years of experience in a receptionist, customer service, or office role Proficiency in Microsoft Office or similar software and general tech-savviness Reliable transportation and punctuality Physical ability to move around the office and assist with customer needs Preferred Experience in the rental, hospitality, or automotive industry Experience with billing, collections, or sales support Bilingual or multilingual a plus Ideal Candidates Have: A customer-first mindset Attention to detail Willingness to take initiative Flexibility to adapt to changing priorities The ability to juggle multiple tasks efficiently
Education
High school diploma or equivalent
Employment Type
Full Time
