Senior Technical Business Analyst
Senior Technical Business Analyst
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 81000 - 97200
1 Vacancy
Job Description
RAPP Chicago is looking for a Senior Technical Business Analyst to join our awardwinning Experience Strategy team.
WHO WE ARE:
We are RAPP world leaders in activating growth with precision and empathy at scale.
As aglobal nextgeneration precision marketing agencywe leveragedata creativity technology and empathyto foster client growth.We champion individuality in the marketing solutions we create and in our workplace. We fight for solutions that adapt to the individuals needs beliefs behaviors and aspirations.
We foster an inclusive workplace that values diversity and emphasizes personal wellbeing.
HOW WE DO IT:
At RAPP our fearless superconnectors help tocreate value from personal brand experiences by focusing on three key areas: connected data connected content and connected decisioning.
Our data analysts identify who that person is our strategists understand what they want and our awardwinning technologists and creatives know how to deliver it ensuring were able to activate authentic customer connections for our clients.
Part of Omnicoms Precision Marketing Group RAPP is comprised of 2000 creatives technologists strategists and data and marketing scientists across 15 global markets.
YOUR ROLE:
As a Senior Technical Business Analyst you will be an integral part of a dynamic agency team. You will be our resident expert on our ecosystem capabilities data dictionaries business logic and workflows. You have both the business knowledge and technical expertise to help our clients and teams solve complex problems which help us meet our business goals.
YOUR RESPONSIBILITIES:
- Become subject matter expert on our marketing operations ecosystem business logic processes and procedures
- Analyze ecosystem and data processes and provide recommendations for improvements
- Assist with troubleshooting and analysis of ecosystem and data processing issues
- Assist with discovery analysis and documentation of proposed changes to ecosystem and data processes
- Create visualizations and documents to help others understand ecosystem and business requirements
- Document marketing ecosystem to include technology integrations business logic processes and procedures
- Validate document and communicate business requirements with relevant stakeholders (client/agency)
- Educate and collaborate with crossfunctional teams on marketing operations to ensure data processing strategies align with business objectives and operational needs
- Work effectively with both technical and nontechnical team members
- Be accountable for the successful completion of all aspects of assigned work
REQUIRED SKILLS:
- BA in computer science information technology or related technical field
- 5 years of overall work experience or relevant educational qualifications.
- 13 years of relevant experience as a business analyst systems analyst or IT consultant
- Experience in digital marketing contact center CRM a plus.
- Able to thrive independently given direction and objectives.
- Analytical critical thinking and problemsolving abilities.
- Adaptable and capable of working in fastpaced environments.
- Excellent communication skills especially in technical writing.
- Ability to compile organize and synthesize large amounts of information.
- Experience with business planning tools such as Jira and Confluence and process flow mapping tools such as Miro Lucid Charts Visio etc).
- Military or government experience a plus.
Our hybrid work model:
RAPPs current hybrid model is designed to enable inperson connections and collaboration that is core to our culture while also supporting flexibility for all employees. As such we have the option to work from home two days per week if wed like.
RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance 401(k) stock options Healthcare & Dependent Flexible Spending Accounts vacation sick and personal days and positive activism days paid parental leave and disability benefits. For more information regarding Omnicom benefits please visit www.omnicombenefits. A reasonable estimate of the salary for this role at the time of posting is $81000 $97200. This range is specific to Chicago and multiple factors are considered in making compensation decisions including but not limited to: skill set experience and training certifications; etc. This is an exempt position. If your requirements fall outside of this range you are still welcome to apply.
As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status.
NOTE: This job description is not intended to be allinclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Required Experience:
Senior IC
Employment Type
Full Time
