Job Purpose:

The role has primary purposes:

• Monitor Changes in the leadership sector to discover ways the company can improve and Develop.
• Provide leadership to IT specialists and other staff within the company.
• Create and adapt technological platforms to improve the client experience.
• Create business value through technology.
• Leverage IT and Technology to drive productivity transparency and collaboration (across levels across functions across locations VFY Business.
• Anchor the business effort to leverage SAP Robotics ProcessesIOT and Digitization like Dashboards/MIS to improve overall business performance especially yield throughput and working capital (though better planning/transparency)
• Manage and continuously improve the IT System Infrastructure & Processes and ensure these remain contemporary (including changes driven by external events such as EInvoicing TCSGST etc.
• Develop and implement Cyber Security & Disaster Recovery systems and protocols in conjunction with Corporate IT

• Help business to Reengineer the process by leveraging IT with the help of below Technology:
• Digitization of Manufacturing /SCM / F&A and Sales
• IOT (Internet of things)
• Robotics Processes to minimize manual and human work
• Analytics tools such as Power BI etc for Dashboard and MIS

• Prepare & recommend process change & integration in order to support end user requirement.
• Prepare project plan mobilize resources deliverables milestone with activity schedule responsibility & propose for approval.
• Plan Prioritize and Review projects and the project portfolio as they relate to the selection acquisition development and installation of major information systems.

(A) Core Accountabilities

Accountability

Supporting Actions

1. Manage and continuously improve the IT System Infrastructure & Processes and ensure these remain contemporary (including changes driven by external events such as GST)

• Ensure continuous delivery of IT services by monitoring in the area of networking messaging data center operation database application server etc.
• Define and communicate corporate plans policies and standards for the organization for acquiring implementing and operating IT systems.
• To ensure IT systems operations adheres to applicable laws and regulations as looking to presence on different geography.
• Prepare & formulate IT strategic and operational planning to achieve business goals.

1. Review IT services performance with Service level agreement with business users and Identify improvement to meet SLA.
2. Review & approve network technician and administrator plan design install configure maintain and optimize all network hardware software and communication links while ensuring downtime as per SLA
3. Plan & Supervise development retention and organization of all IT staff in accordance with corporate objectives and Unit personnel & HR plan & policies
4. Ensure implementation and adherence of corporate IT & Unit IT policies.
5. Assess and communicate noncompliance in relation to applicable laws and regulations.
6. Review of business processes with the process owner & understanding the emerging need.
7. Participate in strategic and operational governance processes of the business.
8. Fostering innovation and recommend IT solutions to support process integration speed low cost & productivity enhancement.

2. Develop and implement Cyber Security & Disaster Recovery systems and protocols for VFY Business in conjunction with Corporate IT

• To plan and manage security measures to safeguard information in computer files against accidental or unauthorized modification or access destruction or disclosure.
• Direct development and of an enterprisewide disaster recovery and business continuity plan.

1. Plan & conduct Audit information security thru 3P.
2. Review Monitor & Ensure implementation of quality measures or IT processes for programming program modification data modification information access.
3. Monitor complete secrecy of administrator password user password and various server password.
4. Develop plan to review access rights by business users & periodic changes of password.
5. Review timely updation of antivirus software.
6. Plan Implement and maintain disaster recovery site & managing fall back infrastructure.
7. Ensure scrutinizing of logs network traffic and user activity audit thru security administrator.
8. Participate in various Task Forces on I.T. initiatives.
9. Promote inhouse R&D for value addition at group or unit level.
10. Plan and implement IT corporate initiatives
11. Share & provide information regarding problems/ solutions with Corporate IT other Group Units Poornata etc.
12. Coordinate implementation of Corporate IT policies in the Unit.

(B) Important Accountabilities

Accountability

Supporting Actions

I.I. l. People Development.

To guide and develop professional team capable to meet the Unit IT requirement.

1. Identify training needs and recommend for development.
2. Develop skill through exploration and internal job rotation.
3. Promote evaluation of software to learn the new technology.
4. Coordinate to resolve the issues through net vendor experts Adityadisha associates etc.
5. Review of periodic performance management

II. Internal Customer Satisfaction.

Ensure effective and efficient services to meet the users requirement.

1. Administer improvement in service level by analysis of data and control over repetitive instances.
2. Administer user feedback analyze prepare and recommend action plan for implementation.
3. Establish appropriate standards and systems.
4. Ensure regular interaction with the user.
5. Administer training and retraining to the user to operate the computer assets effectively.

Required Experience:

Chief