Mortgage Early Default Counselor
Mortgage Early Default Counselor
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Salary Not Disclosed
1 Vacancy
Job Description
Title: Mortgage Early Default Counselor
Primary Location:Grand Rapids
Employee Status: fulltime hourly
Estimated Hours/Week:38
Remote:No
What Youll Get: (note varied offerings based on role and hours)
Weekly Pay
Comprehensive Health & Wellness package including Medical (with prescription coverage) Dental and vision
Matching Health Savings Account Contributions Dependent Care flexible spending account (FSA)
Retirement options like 401 (k) with company match and pension.
Paid time off: Vacation Personal days paid holidays paid volunteer time sick days & flex time.
Tuition reimbursement
To see a full list of our benefit offerings check out this helpful guide!
About this position:
LMCU is looking for a Mortgage Early Default Counselor to preserve the Credit Unions assets by controlling delinquent mortgages collecting mortgage loan payments and/or mitigating Credit Union Losses.
What youll do:
Educate members of the benefits of fulfilling their mortgage payment obligations
Contact delinquent members via telephone and written correspondence in an attempt to resolve the delinquent loan issue.
Process routine transactions document loan comments and respond to members investors or other 3rd party inquiries.
Research and prepare documentation handle mortgage accounts in accordance with established guidelines and policies to determine the appropriate course of action.
Maintain compliance to LMCU Fannie Mae Freddie Mac Ginnie Mae VA and RD established collections policies and procedures.
What Youll Bring: Youll like this position if you are...
One to three years of similar or related experience.
Ability to drive and have a valid drivers license.
Who We Are:
Were proud of our past thrilled with our present and couldnt be more excited about our future! Lake Michigan Credit Union has grown to become one of the largest credit unions in the nation with our headquarters in West Michigan.
As a credit union LMCU is a not for profit institution owned by its members instead of corporate stock holders. We are accountable directly to our members and they directly share in our success benefitting by lower and fewer fees better savings and checking interest rates lower cost mortgages and a host of other advantages that simply dont exist at traditional banks.
Its about always doing whats best and right for our members it guides everything we do.
From friendly knowledgeable and professional employees who greet you by name to offering stellar value at every turn LMCU works for its members.
Working with LMCU you can grow and advance in your career and work with talented teams that help you become better each and every day. As an employee you can have confidence in knowing your work is having an impact by supporting our mission of serving our members lifetime financial needs.
Youll be encouraged to innovate and excel and were committed to your empowerment as an employee providing ongoing training development support and opportunities for you to achieve your career goals.
Have additional questions about the role
You may email us at: .
If you lack access to the internet or internet connectivity or have a disability that hinders your ability to apply online please choose one of the following options to obtain assistance:
Call us at:
Mail your resume to: 5664 Prairie Creek Drive Caledonia MI 49316
Please Note: These options are reserved for use by individuals requesting an accommodation as a candidate. Information received via these options will be routed to our HR team who will provide appropriate assistance to facilitate the completion of LMCUs online application.
Employment Type
Full-Time
