Implementations Manager
Implementations Manager
Posted on :
07-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
07-04-2025
Job Description
Company Description
At Alertus protecting people from harm is our mission and our passion. As the leader in mass notification we are committed to providing customizable scalable and costeffective solutions as we know even a few seconds of warning can help save lives during an emergency.
Our employees are integral to the companys success and impact countless peoples lives safety and wellbeing. We aim for a positive collaborative environment that allows employees to work across departments easily and effectively.
Job Description
We are looking for an allstar to play a critical role in driving Alertus rapid growth. The Implementations Manager will report to the Sr. Manager Implementations Services and will be a key player in bringing our mission to life. Implementation Managers are responsible for driving product implementation customer satisfaction and customer growth across the government commercial education and healthcare markets.
This is a customercentric role where building strong relationships and using your technical background are the keys to successful product implementations. Our ideal candidate is a selfmotivated problem solver with a strong desire to create champions of the Alertus solution.
A Day in the Life:
- Serve as a trusted partner and technical expert in the Alertus solution for our wide array of customers spanning the government commercial education and healthcare markets.
- Act as the daytoday lead for customer implementations
- Develop and maintain relationships with key stakeholders to ensure delivery of customer goals and objectives
- Document and blueprint configuration best practices use cases value propositions and other key learnings as Alertus grows and scales into new and emerging markets
- Independently and collaboratively drive product adoption to increase product stickiness throughout the lifetime of the contract
- Deliver presentations and a premium training experience that inspires each user to utilize Alertus solutions
- Analyze customer usage develop strategies for customer improvement that align with the customers needs and act on those plans to drive value independently or collaboratively with the team
- Manage internal tasks and account maintenance duties (e.g. SalesForce internal requests) to ensure activities are updated daily and deadlines are met
- Proactively partner crossfunctionally with Sales Marketing Product Development and Executive team members to address customer needs and drive account growth
- Identify needs for customer education: develop collateral conduct webinars and create improved ondemand learning opportunities for our customer base
Required Skills:
- Bachelors Degree in an ITbased field or equivalent work experience
- Certifications such as A Network and PMP a plus
- Ability to travel to customer sites 2030 of the time
- Knowledge in the fundamentals of servers software networking and other data center technologies
- Experience implementing and troubleshooting hardware a plus
- Demonstrated experience in system deployment
- Ability to cultivate and nurture longlasting relationships with customers
- A genuine curiosity for new and emerging technologies
- A strategic innovative mindset
Education and Experience:
- Bachelors Degree in an ITbased field or equivalent work experience
- Certifications such as A Network and PMP a plus
Alertus Career Advantages:
- Unlimited Paid Time Off
- Paid Holidays
- 401(k) Retirement Plan
- Medical Dental and Vision Plans
- Shortterm Disability Accident Hospital and Cancer Insurance
- Live Near Your Work Homebuying Incentive Program
- Employee Referral Bonuses
- Flex Scheduling
$60000 $84000 a year
The referenced base salary range represents the low and high end of Alertus salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors which may include the successful candidates geographic location skills work experience market conditions education/training and other qualifications.
All applicants who wish to be employed by Alertus regardless of work location must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date.
Protecting people from harm is what we do. Its our mission and our passion. As a company dedicated to developing advanced technologies to help save lives we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID19.
All your information will be kept confidential according to EEO guidelines.
EEO/AA Employer M/F/D/V
AT THIS TIME ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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