Manager Quality Services Quality Services
Manager Quality Services Quality Services
Posted on :
07-04-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Hi Are you eager to make a huge impact on Amazons product testing operations Are you an energetic person ready to work with Amazons latest devices and improve the end user experience through effective test management and process improvements!
Amazons Device Associate team is looking for a dynamic and talented Operations Manager for managing device testing teams.
Core Responsibilities:
Would manage DAs and SMEs and will report to the Ops Manager. A Ops managershould have ability to mentor/coach DAs/SMEs and ensure test case process is managed well. Will be the point of contact for the DAs SMEs and QAEs for clarification queries/project /work allocation. A Ops manager will also be required to look at optimizations in the processes followed and bring about improvement in quality / productivity. In addition to managing process improvements and work allocation and will also manage daily floor operations create reports review operator / DA performance on regular intervals and also ensure productivity & quality deliverables are met. A Ops manager will also be responsible for performance management of all the DAs & Auditors reporting in to him/her.
Note: This job will involve rotational shift. The shift time can vary based on business requirement.
2 years of team management experience
Knowledge of Windows desktop environment and use of Word Excel IE Firefox etc.
Experience using data to influence business decisions
Experience an operations project or program Manager directly managing and developing frontline managers
Experience in quality assurance/testing/mobile industry/internet of things (IoT)
Experience managing project delivery
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Amazons Device Associate team is looking for a dynamic and talented Operations Manager for managing device testing teams.
Core Responsibilities:
Would manage DAs and SMEs and will report to the Ops Manager. A Ops managershould have ability to mentor/coach DAs/SMEs and ensure test case process is managed well. Will be the point of contact for the DAs SMEs and QAEs for clarification queries/project /work allocation. A Ops manager will also be required to look at optimizations in the processes followed and bring about improvement in quality / productivity. In addition to managing process improvements and work allocation and will also manage daily floor operations create reports review operator / DA performance on regular intervals and also ensure productivity & quality deliverables are met. A Ops manager will also be responsible for performance management of all the DAs & Auditors reporting in to him/her.
Note: This job will involve rotational shift. The shift time can vary based on business requirement.
2 years of team management experience
Knowledge of Windows desktop environment and use of Word Excel IE Firefox etc.
Experience using data to influence business decisions
Experience an operations project or program Manager directly managing and developing frontline managers
Experience in quality assurance/testing/mobile industry/internet of things (IoT)
Experience managing project delivery
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
