Sales Engineer
Sales Engineer
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$ 124000 - 155000
1 Vacancy
Job Description
Team Description
Pendos platform helps Product teams to understand how their product is being used and to use that understanding to drive more engaged customers. As a Sales Engineer at Pendo youll play a critical part in our customers and Pendos Success!
Our Sales Engineers are responsible for all technical solution and competitive aspects for the Pendo sales cycle. You will work with Account Executives in our Commercial segment convincing executives of the technical merits of the software solution. The SE will work in conjunction with Sales Marketing and Product Managers to be the technical bridge between our Account Executives and their prospects. The SE will take ownership of the prime technical relationship with our prospects to drive customer satisfaction by proactively managing and delivering technical information to our customers.
Role Responsibilities
- Sell the product!
- Be the expert that articulates Pendo capabilities in the context of customer needs and value
- Manage and lead proof of concept evaluations
- Interact directly with prospects to address any technical questions and represent the technical expertise of Pendos Engineering and Success teams
- Provide training for demonstrating existing and new features
- Contribute reusable assets such as demo sites and scripts competitive material and Proof of Concept (POC) assets
- Perform Pendo installations build and troubleshoot Pendo Guides
- Track and raise feature requests
- Provide feedback to product engineering and marketing teams at Pendo based on market need
Minimum Qualifications
- Minimum of two 2 years of PreSales experience
- Bachelors degree and/or coding academy in a related field
- Excellent interpersonal communication persuasion presentation and writing skills
- Experience scoping managing and executing customer pilots projects and/or Proof of Concepts
- Handson experience with clientside web technologies (HTML/CSS/Javascript) and troubleshooting techniques or similar experience with mobile technologies
- Outstanding problem solving skills including the ability to meet a business requirement with a technical solution
- Superior solution scoping abilities using our existing solution and influencing new product development
- Must be willing to work in a fast paced environment with multiple roles
- Passion people skills and ability to collaborate with a team of sales professionals you support
Preferred Qualifications
- Indepth knowledge of Product Management as an industry
- Experience working in SaaS
- Experience working with LATAM customers/prospects
Pendo Description:
Pendo was founded in 2013 by former product managers who combined their heads and hearts to build something they wanted but never had as product managers a simple way to understand and attack what truly drives product success. Our mission is to improve societys experience with software.
Come join one of the fastestgrowing startups supported by bestinclass institutions like Battery Ventures Salesforce Ventures Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendos future. Our culture is passionate dynamic and fun.
EEOC
We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds experiences abilities and perspectives.
Accessibility
Pendo is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process please send a request to: All requests for accommodations are treated discreetly and confidentially as practical and permitted by law.
Compensation
Our salary ranges are based on paying competitively for our size and industry and are one part of many compensation benefits and other reward opportunities we provide.
The expected salary range for this role to be performed in the United States is $124000 $155000 OTE 70/30 split).
Individual pay rate decisions including offers made within and over the expected salary range are based on a number of factors including qualifications for the role experience level skillset and balancing internal equity relative to peers at the company.
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Employment Type
Full Time
