Outpatient Administrative Specialist - Nappi
Outpatient Administrative Specialist - Nappi
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Summary:
The Outpatient Administrative Specialist will provide clinical administrative support to the assigned ambulatory area. May assist in the preparation of monthly report of activities by compiling statistical data relative to clinic services as needed or requested. Serves as a resource for providers and staff relative to the referral and authorization processes. Assist with patient checkin and checkout procedures including registration activities such as entering and/or verifying demographic insurance and/or financial information; generates routine forms and other documentation. Manage the EPIC Referral WQs. Answers phone prioritizes incoming mail faxes and correspondence. Work with/advise patients on insurance carrier requirements including services not covered and obtains documentation collects patient copays etc. Applies understanding of the need for ABNs and Waiver of Liability patient signatures. Obtains insurance authorizations referrals and manages denial processes in an accurate and efficient manner. Accepts assignments to other areas and performs additional administrative support duties as assigned.
Minimum Qualifications:
Associates degree and two 2 years of related patient financial/insurance services experience OR an equivalent combination of education and experience required. Working knowledge of medical terminology medical billing/insurance requirements familiarity with medical coding and excellent written/oral communication skills required. Computer skills and keyboarding are necessary. Ability to maintain good public relations with patients visitors coworkers and other individuals.
Preferred Qualifications:
Working knowledge of computer systems such as Epic Word Outlook etc. preferred. Prior working experience in ambulatory patient care administrative functions including obtaining referrals and insurance authorizations managing EPIC referral work queues communicating with outside agencies such as insurance carriers billing companies and/or other support agencies preferred. Knowledge of medical authorizations billing requirements and the ability to recognize insurance fraud/abuse is strongly preferred. Ability to multitask in a busy fast pace environment.
Work Days:
Monday through Friday Days rotatingTuesdays
Message to Applicants:
RecruitmentOffice: Human Resources
Executive Order:
Pursuant to Executive Order 161 no State entity as defined by the Executive Order is permitted to ask or mandate in any form that an applicant for employment provide his or her current compensation or any prior compensation history until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time please contact the Governors Office of Employee Relations ator via email at
Required Experience:
Unclear Seniority
Employment Type
Full-Time
