Staff Senior Staff Program Manager Operations Scaling
Staff Senior Staff Program Manager Operations Scaling
Posted on :
06-04-2025
Employer Active
1 Vacancy
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Monthly Salary
$ 179000 - 262000
Vacancy
1 Vacancy
Posted on :
06-04-2025
Job Description
Zoox is marching toward commercialization of our ridehail service and we are laying the foundation to scale our fleet operations dramatically. We need a seasoned highly capable forwardthinking and tenacious program manager to lead the strategic initiatives that will prepare our operations to run efficiently at scale while maintaining the quality of our rider experience. This highimpact role is tasked with solving our most complicated and most complex operational challenges and shaping the future of how our fleet operates.
As the Senior Staff / Staff Program Manager Fleet Operations Scaling you will set a bold vision for the future of operations develop scalable strategies and drive crossfunctional programs that enable efficiency and reliability at scale. You will work closely with Product Management Autonomy Vehicle Engineering Data Science Operations and other teams to define develop and execute solutions that bridge operational needs with technical capabilities.
This role requires bigpicture vision and the ability to dive deep into the details to develop and implement solutions. You must have a strong program management background outstanding skills and a proven track record of leading complex initiatives from inception to completion. You should also be highly selfmotivated proactive and capable of managing multiple highpriority projects in a fastpaced environment.
In this role you will:
- Define and drive the strategic roadmap for scaling fleet operations ensuring alignment across business technical and operational teams.
- Develop and execute highimpact programs that improve operational efficiency reliability and scalability.
- Bridge the gap between engineering and operations ensuring that highly technical solutions meet the needs of a rapidly scaling fleet.
- Identify pain points inefficiencies and opportunities for improvement within fleet operations and develop longterm solutions.
- Collaborate with key stakeholders across engineering operations and leadership to define requirements prioritize initiatives and deliver results that drive improvements to our unit economics.
- Own endtoend program from concept and design through development deployment and continuous improvement.
- Develop KPIs and performance metrics to track progress and ensure the success of scaling initiatives.
- Lead change management efforts ensuring smooth adoption of new processes and tools across the organization.
Qualifications
- Bachelors degree in Business Administration Operations Management Engineering or a related field.
- Minimum of 10 years of experience in program management preferably in fleet operations logistics autonomous vehicles airline operations or other highly technical industries.
- Proven experience leading large complex and crossfunctional programs that bridge operations and engineering.
- Strong ability to translate operational challenges into technical requirements and vice versa.
- Exceptional stakeholder management and communication skills with the ability to influence across all levels of the organization.
- Demonstrated ability to develop and execute strategic roadmaps while also executing tactical program deliverables.
- Selfstarter with a strong bias for action and the ability to thrive in an ambiguous fastpaced environment.
- Deep understanding of operations process improvement and scaling best practices.
- Strong analytical and problemsolving skills
Bonus Qualifications
- MBA or Masters degree in a relevant discipline (Engineering Operations Management Operations Research etc.
- Management consulting or strategic consulting experience
- Experience in the autonomous vehicle ridehail transportation or other relevant mobility industries
- PMP PgMP or similar project management certification
- Lean 6 Sigma green or black belt certification
There are three major components to compensation for this position: salary Amazon Restricted Stock Units (RSUs) and Zoox Stock Appreciation Rights. The salary range for this position is $179000 to $262000. A signon bonus may be offered as part of the compensation package. Compensation will vary based on geographic location and level. Leveling and positioning within a level are determined by a range of factors including but not limited to a candidates relevant years of experience domain knowledge and interview performance. The salary range listed in this posting represents the range of levels Zoox is considering for this position.
Zoox also offers a comprehensive package of benefits including paid time off (e.g. sick leave vacation bereavement) unpaid time off Zoox Stock Appreciation Rights Amazon RSUs health insurance longterm care insurance longterm and shortterm disability insurance and life insurance.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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