Seasonal Float Relationship Banker
Seasonal Float Relationship Banker
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Job Description
BankProv:
BankProv is the nations 10th oldest bank proudly rooted in a legacy of trust and reliability. As a fullservice commercial bank we offer a unique blend of traditional banking services and innovative financial solutions tailored to meet the evolving needs of our diverse clientele. We provide fully insured business accounts advanced cash management tools and a variety of lending options including small business commercial real estate business acquisition finance and mortgage warehouse facilities.
Our commitment to our community goes beyond banking. We are dedicated to fostering financially strong and thriving communities investing in our clients success and supporting the growth of local businesses. As a subsidiary of Provident Bancorp Inc. (NASDAQ: PVBC) we leverage our heritage and forwardthinking approach to make a positive impact.
Our culture at BankProv is built on a foundation of core values: collaboration empathy courage and innovation. We believe in working together to achieve common goals understanding and addressing the needs of our clients and colleagues taking bold steps to overcome challenges and constantly seeking new ways to improve and evolve. We are looking for techsavvy individuals who share our values and are eager to help us drive the future of banking.
BankProv operates within the Entrepreneurial Operating System (EOS) model embodying an entrepreneurial spirit that drives us to be curious embrace change and push beyond our comfort zones. Join us as we shape the future of banking.
Position Summary:
The Seasonal Float Relationship Banker is a key frontline employee of the bank who handles client transactions and provides a variety of banking services.
The Seasonal Float Relationship Banker is responsible for providing exceptional customer service while handling routine banking transactions such as deposits withdrawals check cashing and payments. They also assist clients with account inquiries resolve issues and ensure accurate recordkeeping. The role requires knowledge of banking products and services to help identify opportunities to enhance client satisfaction and support the branchs overall goals.
Essential Job Functions:
Client Experience:
Greet clients warmly and assist them with their banking needs. Answer client inquiries about account balances transaction history and bank services. Address and resolve complaints or refer them to the appropriate team member.
Transaction Processing:
Process deposits withdrawals check cashing and loan payments accurately. Handle money orders and cashiers checks. Balance cash drawers at the end of each shift ensuring that there are no discrepancies.
Branch Operations and Compliance:
Ensure all transactions comply with bank policies procedures and regulatory requirements.
Follow security measures for handling cash and confidential information to prevent fraud and loss.
Needs based Sales & Referrals:
Identify client needs and suggest appropriate bank products and services such as savings accounts certificates of deposit. Refer clients to branch leadership for more complex accounts and services.
Preferred Knowledge Skills and Abilities:
Excellent communication and interpersonal skills.
Attention to detail and ability to handle transactions accurately.
Strong written and verbal communication skills and the ability to effectively communicate with clients and colleagues.
Basic math skills and proficiency with computers and bank software.
Problemsolving skills and a client first mindset.
Strong organizational skills with the ability to prioritize tasks.
Ability to work effectively within a team environment.
Comfortable assisting clients over the telephone.
Embraces Bankprov.s core values of Empathy Courage Collaboration Innovation.
Saturday hours required as needed.
Preferred Education and Experience:
High school diploma or GED required
Two years of customer service experience with cash handling preferred.
Physical Demands and Work Environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing duties of this job employees may occasionally be required to stand; walk; sit; use hands or feel objects tools or controls; reach with hands and arms; speak clearly and hear efficiently. Employees may occasionally lift and/or move up to or in excess of 10 pounds. Specific vision abilities may be required by the job include close vision distance vision color vision peripheral vision depth perception and the ability to adjust focus. Prolonged periods of sitting at a desk and working on a computer.
Travel:
Availability to travel on short notice to meet immediate business needs may be required.
Note:
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other jobrelated instructions and to perform any other jobrelated duties requested by any person authorized to give instructions or assignments.
BankProv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or protected veteran status and will not be discriminated against based on disability. If you need assistance or accommodation completing the employment application please contact us at and we will gladly assist you.
Employment Type
Full-Time
