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Fulfillment & Logistics Operations includes roles that manage and execute inventory warehouse and fulfilment activities (planning and distribution is covered by carrier management). Includes all kinds of warehouses like CFS CY inland depot / warehouses bonded warehouses etc. whether owned operated or both by Maersk.
Administrative stream includes those who primarily support others by performing skilled technical administrative or operational tasks. Jobs may range from highly supervised entrylevel workers technicians and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas who have an ability to execute specialized work to support operations.
At the top of this career stream individuals work independently and apply standards yet can also make departures from established processes to resolve problems.
A colleague at this level works on tasks of limited scope and complexity exercises independent judgment within defined boundaries and guidelines and typically under supervision. The colleague has skills developed through jobrelated training and onthejob experience within a specific job discipline.
Colleagues have knowledge of standardized work routines and methods general facts and information but may need to escalate nonroutine problems to a more experienced colleague or supervisor.
The job requires limited job and business knowledge at the time of hiring.
JOB SUMMARY:
The Operations Agent 1 is responsible for controlling freight forwarding shipments into and out of the station across various modes of transportation based on customer requests. The primary focus is providing a highlevel operations excellence and a quality customer service experience to all customers while maintaining station KPIs.
Essential Functions:
Tracking and tracing outbound shipments
Inspecting outbound freight
Contracting new carriers as needed and assigning carriers and providing load tenders
Communicating freight status and any problems to other stations and customers and updating the system
Provide customer service
Able to work overtime and weekend on call rotations.
Data entry of shipments into transportation management system
Quoting costing and invoicing of international shipments air ocean and ground
Domestic air and ground routing (including Canada)
Contract new carriers
Negotiate Freight Rates
Develop collaborative carrier relationships
Assigning carriers and providing load tenders
Find and develop new logistics/freight opportunities and design carrier solutions for other Pilot offices and external customers
SKILLS/COMPETENCIES:
Multitasking while maintaining precise attention to detail
Excellent verbal and written communication skills
Must be able to type 35 words per minute
Must be able to work in demanding highvolume environment particularly with email and calls
Precise attention to detail
Proficient in Microsoft products
Must be tech savvy
EDUCATION:
High school diploma or equivalent is
Company Benefits:
Medical
Dental
Vision
401k Company Match
Employee Assistance Program
Paid Time Off
Flexible Work Schedules (when possible)
And more!
*The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.
Notice to applicants applying to positions in the United States
You must be authorized to work for any employer in the U.S.
Maersk Warehousing and Distribution USA LLC is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities who are applying for positions in the U.S. We value and encourage diversity and solicit applications from all qualified applicants without regard to race color gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition veteran status gender identity genetic information or any other characteristic protected by federal state or local law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
If you are interested in applying for employment with us in the U.S. and need special assistance or an accommodation to use our website or to apply for a position or if you need a reasonable accommodation to perform a job please contact the applicable Human Resources Department by emailing . You may also contact the Human Resources Department by calling. Determination on requests for reasonable accommodation are made on a casebycase basis pursuant to an interactive dialogue between the applicant and the Company.
Pay Transparency Notice:
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website apply for a position or to perform a job please contact us by emailing .
Required Experience:
IC
Full-Time