Lead Solutions Engineer
Lead Solutions Engineer
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Job Description
About Faculty
At Faculty we transform organisational performance through safe impactful and humancentric AI.
With a decade of experience we provide over 300 global customers with software bespoke AI consultancy and Fellows from our award winning Fellowship programme.
Our expert team brings together leaders from across government academia and global tech giants to solve the biggest challenges in applied AI.
Should you join us youll have the chance to work with and learn from some of the brilliant minds who are bringing Frontier AI to the frontlines of the world.
About Frontier
Frontier is Facultys AI as a service product an AIpowered simulation technology which improves the speed quality and of decisions across enterprise. Using a computational twin framework it goes beyond business intelligence and data science to connect AI models and siloed data from across organisations and enable decision intelligence on a new scale.
In line with our conviction that AI should be humanled Frontier enables the best combination of human and machine intelligence by making AI models interactive so business users can test future scenarios understand impact and make optimal decisions.
About the role
This is an influential and clientfacing position at the intersection of sales and a new class of technology. It requires an individual who thrives on distilling clarity from abstract problems is tenacious in the face of complexity and wants to design large holistic solutions to realworld problems with the support of exceptional technologists and delivery teams.
As a Lead Solutions engineer your role will be to understand customer needs and how they map on to the feature set of our Frontier product. You will be responsible for discovering client needs designing technical solutions which address these and supporting the sales/delivery teams with compelling and wellscoped proposals. Youll lead on communicating these solutions to the customer through presentations and demos and will gather customer feedback to influence future proposals and product roadmaps. At a Lead level we will look to you to feed into our wider technology strategy designing solutions for scalability that go beyond specific pointproblems.
What youll be doing
Helping drive ARR in new logos by the effective demonstration of Frontier and the articulation of benefits to technical and nontechnical customers
Leading on technical solution design and scoping
Owning the development and maintenance of a suite of product demos and solution templates
Providing senior technical relationship management/ customer success through delivery of PoVs and deployments.
Developing trusted advisor status with customers on how to get value out of their data and AI through Frontier
Ensuring successful technical handover to Frontier Delivery / Enablement teams
Maintaining senior technical relationships with customer and partner teams
What we will look for
Expertise in understanding customer challenges breaking them down into clear technical requirements and articulating bespoke solutions
Experience delivering technical product demonstrations bringing the capabilities to life through storytelling and acting as the SME bridge between sales and the capabilities of the product
Accustomed to leading technical discussions with senior and execlevel customers
Expertise in technical solution scoping sourcing input from across internal Product and Delivery teams as required
Ability to design solutions for safety scalability and speed to value.
Experienced in ensuring technical solution quality and providing technical support / success management
Foundation as a data scientist software engineer or solutions engineer with significant experience designing and deploying AI systems
Engaging crisp presentation and demonstration style
Life Sciences/CPG industry experience would be beneficial but is not essential
What we can offer you:
The Faculty team is diverse and distinctive and we all come from different personal professional and organisational backgrounds. We all have one thing in common: we are driven by a deep intellectual curiosity that powers us forward each day.
Faculty is the professional challenge of a lifetime. Youll be surrounded by an impressive group of brilliant minds working to achieve our collective goals.
Our consultants product developers business development specialists operations professionals and more all bring something unique to Faculty and youll learn something new from everyone you meet.
Employment Type
Full-Time
