Nurse Navigator - Site Disease Group - UHealth SoL Mia
Nurse Navigator - Site Disease Group - UHealth SoL Mia
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Job Description
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Location: Remote
The University of Miami UHealth at SoL Mia opening September 2025 will bring highquality academic medicine to North Miami Aventura and surrounding communities.
Our expert team of physicians and staff will represent a wide range of specialties including NCIdesignated Sylvester Comprehensive Cancer Center and Bascom Palmer Eye Institute the number one eye hospital in the nation. UHealth at SoL Mia will also deliver the latest in urologic treatments from the renowned Desai Sethi Urology Institute as well as topnotch care from UHealths nationally ranked neurology and neurosurgery programs.
The University of Miami UHealth Site Disease Group at SoL Mia has an exciting opportunity for a Nurse Navigator
CORE JOB SUMMARY
The Nurse Navigator 1 (H) is the initial point of contact for a patient entering the health system and assures timely scheduling of the first appointment and coordination of care after completion of the first appointment and supports the patient throughout the care continuum. The Nurse Navigator 1 (H) serves as a liaison between patients families caregivers and the multidisciplinary care team. The incumbent demonstrates a commitment to quality patient care implements creative and innovative ways to meet the diverse needs of the patients and ensures best practices.
CORE JOB FUNCTIONS
- Triages new patient appointments to the appropriate provider(s) and assures timely scheduling of initial appointments.
- Reviews outside medical records for appropriate scheduling.
- Assess barriers to care and refers to support services local and national organizations when needed.
- Educates on the treatment plan for patients based on diagnosis.
- Supports patients throughout the care continuum.
- Counsels individuals and patients on positive health practices.
- Collaborates with a multidisciplinary team of experts to outline the best treatment for patients.
- Performs holistic evaluation of specialty population making use of enhanced proven techniques and procedures to achieve better results.
- Implements the improvement of patient care and healthcare policies and resources.
- Mentors other healthcare professionals by functioning as a preceptor or coordinating preceptors for visiting professionals students new graduates and orienteers.
- Maintains professional knowledge by affiliating with professional and technical organizations and participating in applicable continuing education programs conferences seminars and workshops.
- Adheres to University and unitlevel policies and procedures and safeguards University assets.
Sylvester Navigation Program: Department Specific Functions
- Citi Trained Certified or must obtain within 3 months of being hired.
- 3 years of specialty experience or relevant navigation experience.
- Assess patient needs upon initial encounter and periodically throughout navigation matching unmet needs with appropriate referrals and support services.
- Identifies potential and realized barriers to care and facilitates referrals as appropriate to mitigate barriers.
- Reviews patients medical records test results and any other documentation required for the first visit.
- Verifies timely scheduling of appointments diagnostic testing and procedures to expedite the plan of care and to promote continuity of care.
- Participates in coordination of the plan of care with the multidisciplinary team promoting timely followup on treatment and supportive care recommendations.
- Serves as a liaison for patients families caregivers staff and referring physicians.
- Orients and educates patients families and caregivers to the cancer healthcare system multidisciplinary team member roles and available resources.
- Help to explain treatment recommendations to patients and caregivers and appropriately answer questions.
- Communicates with physicians as needed by phone via email or in person for new patient referrals and scheduling priorities.
- Work with oncology administrators to understand any changes in reporting metrics.
- Identify bottlenecks in the patient pathway and gaps in care; propose process improvement measures to address them.
- Communicates with other staff to coordinate patient care activities.
- Participate with other members of the healthcare team to provide patients with supportive care services.
- Refers patients to local and national community support groups/services.
Coordination of Educational Activities:
- Identify and document individual patients barriers to learning.
- Educate patients and families about disease process treatment options potential side effects.
- Assist patients with treatment decision making; develop and use decision aids as appropriate
- Provide pre and postoperative education to all groups.
- Educate patients about survivorship set expectations for the posttreatment transition remain available to patients and families for questions during the continuum of treatment and at survivorship.
- Assist with identification of survivors and delivery of the survivorship care plan.
- Advocate for patient and support with endoflife/palliative care decisions.
- Educate patients and families about diet exercise smoking cessation and other wellness and cancer prevention strategies.
Psychosocial Support
- Administer psychosocial screening to patients at the time of intake; repeat screening at regular intervals or as needed.
- Make referrals to social worker financial counselor or support services as needed; facilitate scheduling and monitor patients to ensure followthough.
- Check in with patients via phone on day prior to surgery and/or treatment start; ensure patients know exactly what to expect before during and after procedure.
- Facilitates shared decision making with the patients caregivers families and care team.
- Supports a smooth transition of patients from active treatment into survivorship chronic cancer management and endof life care.
- Promotes advances care planning by assisting patients in formulating a discussion with their care team.
Multidisciplinary Clinical Support
- Perform preliminary screening of patients that may be eligible or interested in participating in clinical trials.
- Facilitate new patient referrals into the clinical trials program.
- Attend Tumor Board Conference and be available for coordination of care recommended post conference.
- Maintain communication with the tumor registry when needed.
- Actively solicit and record feedback from referring physicians and their staff; develop recommendations for improving clinical operations to better meet their needs.
- Meet with physicians who have the potential to become referral sources for the cancer program to provide information about the cancer center and its related programs.
- Ensures documentation of patient encounter and provided services.
- Assist in developing patient education materials.
- Develop collaborative relationships with local individuals agencies and organizations that provide cancer education and support for cancer patients.
- Collaborate with community outreach programs designed to increase public awareness of cancer cancer prevention and the importance or regular screening.
Leadership Responsibilities:
- Must be able to perform job duties as an independent professional and as a team player; organizational skills sufficient to set own priorities and facilitate work team progress.
- Contributes to the nurse navigator program and role development implementation and evaluation within the healthcare system and community.
- Attends staff meetings and other meetings as needed.
- Participates in a Nursing Council or Nursing Committee (i.e. UnitBased Practice Council etc).
- Ensures compliance with mandatory inservice and employee health procedures.
- Actively supports and participates in performance improvement activities.
- Ensures compliance with all facility policies and procedures and all HIPPA ACHA TJC OSHA standards and regulations.
- Engages as active member of national professional organizations.
This list of duties and responsibilities is not intended to be allinclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS
Bachelor of Science in nursing
Valid State of Florida Registered Nurse (RN) license
Basic Life Support Certification (BLS)
Minimum 2 years of relevant work experience
Strong effective communication skills with patients families and clinical team for innovative patient care and trust
Ability to collaborate with peers in the best interest of the patient to provide consistent quality of care
Ability to adapt and exhibit flexibility to handle new different or changing environments
Demonstrates strong time management skills to prioritize triage and act proactivity
Ability to uphold professional ethics and maintain patient confidentiality
Knowledgeable on all aspects of patient care including assessing planning coordinating monitoring and evaluating the patients progress through continuum of care
The University of Miami offers competitive salaries and a comprehensive benefits package including medical dental tuition remission and more.
UHealthUniversity of Miami Health System South Floridas only universitybased health system provides leadingedge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center we are proud to serve South Florida Latin America and the Caribbean. Our physicians represent more than 100 specialties and subspecialties and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching research and patient care. Were the challenge youve been looking for.
The University of Miami is an Equal Opportunity Employer Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
Job Status:
Full timeEmployee Type:
StaffPay Grade:
H13Employment Type
Full-Time
