Account Manager I
Account Manager I
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1 Vacancy
Job Description
Company:
MarshDescription:
We are seeking a talented individual to join our team at Marsh. This role will be based in Urbandale Iowa. This is a hybrid role that has a requirement of working at least three days a week in the office.
As a key contributor you will focus on building strong customer relationships and maintaining retention by consulting with customers on products and services. Collaborate with both internal and external business contacts to resolve customer issues and enhance the overall customer experience and coverage offerings.
We will count on you to:
Perform critical client functions including: evaluating risks; developing solutions; articulating impact of options; leveraging prepared analytics and making recommendations to client across supported product line.
Build and maintain relationships with clients to provide best in class service to drive growth and retention.
Serve as a client contact for daytoday needs and answers standard client questions to improve the client experience.
Work closely with external and internal business partners to provide customer feedback and at times partner in creating resolutions.
Keep abreast of changing market condition and understands and complies with all compliance professional and transparency standards to better serve clients.
Manage and record all activities in the workflow system to ensure timely follow up by client carriers client team and delivery of final policy.
What you need to have:
High school diploma or GED required.
2 years of client or customer service experience.
Property & Casualty license or be willing and able to obtain within 30 days of hire (will require licensing in all 50 states within 90 days of hire).
Proficient in MS Office Suite and able to work an 8hour shift between 7:00 AM and 5:00 PM CT.
What makes you stand out:
Strong organizational and prioritization skills with the ability to multitask in a fastpaced environment.
Proven sales ability in a phonebased setting coupled with excellent verbal and written communication skills.
Effective relationshipbuilding and problemsolving abilities with keen attention to detail and a focus on accuracy.
Why join our team:
We help you be your best through professional development opportunities interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues clients and communities.
Our scale enables us to provide a range of career opportunities as well as benefits and rewards to enhance your wellbeing.
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Marsh a business of Marsh McLennan (NYSE: MMC) is the worlds top insurance broker and risk advisor. Marsh McLennan is a global leader in risk strategy and people advising clients in 130 countries across four businesses: Marsh Guy Carpenter Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90000 colleagues Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information visit marsh or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background disability ethnic origin family duties gender orientation or expression marital status nationality parental status personal or social status political affiliation race religion and beliefs sex/gender sexual orientation or expression skin color veteran status (including protected veterans) or any other characteristic protected by applicable law. If you have a need that requires accommodation please let us know by contacting Marsh McLennan is committed to hybrid work which includes the flexibility of working remotely and the collaboration connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Officebased teams will identify at least one anchor day per week on which their full team will be together in person.Required Experience:
Manager
Employment Type
Full-Time
