IS NAM Coordination Lead
IS NAM Coordination Lead
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1 Vacancy
Job Description
Industry Services NAM Coordination Lead
Primary Purpose:
As an Coordination Team Lead you will be responsible for Coordination functions in regard of the Technical Inspection Division under the direction of the VP Technical Inspection Services NA. Preparation and presentation of recommendations preliminary to decision making in matters affecting longrange objectives plans and overall policies as they relate to operations.
Scope:
The role is responsible for sales and business development activity across the various IS North America businesses. In addition the role is responsible for ensuring that effective crossdivision sales cooperation and collaboration is achieved in North America and that IS North America provides adequate and effective sales support to other Intertek Industry Services locations around the world.
Principal Responsibilities:
- To handle and decide daytoday matters in keeping with the longrange objectives plans and overall policies established by the VP Technical Inspection Services NA and ensure proper application/interpretation of established policies as they relate to operations.
- To continuously improve the Quality Management System of the Technical Inspections Division as per the requirements of IS09001:2000 including awareness of all personnel within the Division.
- To work closely and liaise with all personnel within the Technical Inspections Division in the US and assigned foreign offices with particular emphasis on supporting the efficiency accuracy and promptness of the of all work and reports thereon for clients involved.
- Responsible for monitoring and achieving set KPI targets within your assigned coordination team.
- To ensure compliance with company policies in place from timetotime specifically the US
Embargo Law Foreign Corrupt Practices Act (OFAC) and Zero Tolerance Policy. - Maintain oversight of assigned top tier clients to ensure client satisfaction and acceptable Coordination Team performance.
- Makes inperson visits to serve as a client representative at required locations by participating in kickoff meetings preinspection meetings order review meetings expediting or any other type of client support needed.
- Performs coordinator/expediter human resource functions including scheduling attendance maintenance time sheet processing and employee evaluations.
- Mentor your assigned Project Coordinators conveying your knowledge and experience to give them the necessary tools to succeed.
QUALITY SYSTEM
- Cooperate in all matters relating to the proper functioning of the Company Quality System i.e. Internal Reviews Audits etc. and to report in a timely manner any errors or omissions found in the Company issued documentation (assignments work instructions specifications / standards procedures etc. or knowledge of customer dissatisfaction.
HEALTH SAFETY AND ENVIRONMENTAL SYSTEM
- Be aware of company policies and procedures with respect to Health Safety and Environmental issues with respect to office based and field personnel. Ensure the implementation of company policies / procedures and any applicable legislative regulations with respect to H S & E. Ensure the documented investigation and follow up of any reported incidents to a satisfactory conclusion.
Required Experience & Qualifications
- The ideal candidate will possess the following qualifications:
- Degree preferred but not required.
- Prefer at least ten 10 years relevant work experience preferably in the engineering manufacturing construction operation maintenance and/or inspection industries of which at least five 5 years should have been spent involved with some form of QA/QC either handson inspection or testing (or both) and/or in an administrative role.
- Fluent in English (i.e. reading writing speaking and comprehension)
- Proficient in Microsoft Office.
- Familiarity with email and internet communication systems.
- Possess strong analytical and communications skills.
- Ability to work well with others multitask and is detailed oriented.
- KNOWLEDGE SKILLS and ABILITIES
- Good interpersonal and demonstrated communication skills both verbally and written.
- Ability to motivate others and lead by example.
- Delegation of responsibilities.
- Provide guidance that will help others to stay on track.
- Ability to multitask and work under time constraints is critical. Must have sense of urgency.
- Must be self motivated with good organizational and time management skills.
- High degree of personal integrity and the ability to collaborate with others.
- Be aware of all Health and safety aspects when working on location.
Why work at Intertek
Intertek is a world leader in the $250 billion Quality Assurance market with a proven highquality business model and a global network of customerfocused operations and highly engaged subject matter experts. At Intertek we exercise our spirit of innovation the passion of our people and our unmatched customer commitment to realize our purpose of making the world an ever better safer and more sustainable place for all. Learn more aboutOur HistoryandWhat We Do.
Intertek is committed to a safe work environment for our employees and clients. Learn more about ourCOVID19 Policy.
What we have to offer
Intertek is a drugfree workplace. As a condition of employment all hires are required to pass a preemployment drug test.
Intertek believes thatOur Peopleare our strongest tool for success. We are anEqual Opportunity Employerand do not discriminate against applicants due to veteran status or on the basis of disability. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation or gender identity.
For individuals with disabilities who would like to request an accommodation or who need assistance applying please emailor call(option #5 to speak with a member of the HR Department.
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Employment Type
Full-Time
