Pensions Team Leader
Pensions Team Leader
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Job Description
Are you a selfmotivated professional with strong people management skills and a can do attitude WTW is seeking a Pensions Team Leader to join and lead its dynamic Pensions team. Managing a team of Administrators you will be responsible for providing a professional high quality service to our Clients and their members managed through a rolling schedule of objectives and developing your team. If you are ambitious selfdriven a people person and have a cando attitude you will fit well within our busy working environment.
Here you are able to utilise your skills on a variety of different clients with pension arrangements ranging from straightforward to complex with populations covering hundreds of members to hundreds of thousands. This gives you the opportunity to work within one organisation on clients that offer exposure to every aspect of pensions administration utilising bulk processing routines automated calculations or your manual calculation skills and the potential for involvement with a huge variety of different projects often at the forefront of the industry.
At WTW the majority of our colleagues work in a hybrid style with a mix of remote inperson and inoffice interactions dependent on the needs of the team role and clients. Our flexibility is rooted in trust and hybrid is not a onesizefitsall solution. As an industry leader we offer fantastic opportunities for career progression.
The Role
- Ensure client work is undertaken on time whilst adhering to our quality standards.
- Take ownership and accountability and monitor work allocation to ensure service level is achieved.
- Lead the more complex/project work as required.
- Drive best practice and identify continuous improvements.
- Coach mentor and drive colleague training development and team performance.
- High level of professionalism internally and with clients to promote our brand.
- Support and develop our client relationships as appropriate.
- Active involvement in recruitment and selection of colleagues.
- Work with your team and the business to create a positive working environment.
Qualifications
The Requirements
- Demonstrable track record in dealing with DC and/or DB occupational schemes.
- Prior experience of managing a team or experience of mentoring / training within a pensions administration environment.
- Interpersonal skills to include excellent written and verbal communication.
- Strong time management skills and the ability to organize and prioritise your tasks and those of your team.
- Computer literate.
- Take pride in your work with accuracy and adherence to a high level of quality being paramount.
- Progression in PMI qualification desirable.
At WTW we believe difference makesus stronger.We want ourworkforceto reflectthe differentand varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome valued and empowered to bringtheir wholeselvestoworkeveryday.Weareanequalopportunityemployer committedtofosteringaninclusive work environment throughout our organisation. We embrace all types of diversity.
Were committed to equal employment opportunity and provide application interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers from the application process through to joining WTW please email
Equal Opportunity Employer
Employment Type
Full-Time
