Worldwide Specialist Sales Amazon Connect - Australia New Zealand AWS
Worldwide Specialist Sales Amazon Connect - Australia New Zealand AWS
Posted on :
07-04-2025
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1 Vacancy
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Job Description
AWS is one of Amazons fastest growing businesses servicing millions of customers in more than 190 countries reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative startups like Netflix Pinterest Airbnb and Instagram as well as some of the largest global enterprises like Shell International Unilever Hitachi Sharp BristolMyers Squibb and Samsung.
AWS is seeking an experienced Sales Specialist to help us establish AWS as the market leader for Amazon Connect Amazons Contact Center as a Service (CCaaS). This effort is in direct response to feedback from customers and seeks to address the daily pain points of meeting the high bar of delivering outstanding customer service. This service will offer a compelling alternative for our customers when faced with multiple components channels and vendors managing long term commitments and very complex pricing models and scaling based upon the specific needs of their businesses. This exciting service is part of the growing SaaS offerings from AWS such as Amazon Supply Chain and Clean Rooms. The ideal candidate will have enterprise sales experience in areas such as telecommunications VoIP CRM/ERP applications call/contact center and/or the integration of these complex solutions be a selfstarter and be willing to operate both tactically and strategically. As key team member in this fast growing exciting space you will have the opportunity to help drive the growth and shape the future of a service category that will have a significant impact on our customers business.
Key job responsibilities
Your responsibilities will include building and managing a healthy sales pipeline focused on driving revenue adoption and market penetration. The ideal candidate will possess a proven track record and background that enables them to lead a sales effort that will include teaming with AWS Senior Enterprise Sales Representatives Solutions Architects Partners and engagements at the CxO level within the largest AWS accounts. The successful candidate will also possess a business background that enables them to drive an engagement and interact at the CxO/VP level as well as a technical understanding that enables them to easily interact with developers and technical architects. You should also have a demonstrated ability to think strategically and analytically about business product and technical challenges with the ability to build and convey compelling value propositions and work crossorganizationally to build consensus.
A day in the life
Key job responsibilities
Drive revenue and market share for AWS.
Meet or exceed quarterly and annual revenue targets.
Develop and execute against a sales plan.
Maintain a robust sales pipeline.
Work with partners and OEMs to extend reach & drive adoption of AWS solutions.
Manage contract negotiations along with the core sales organization.
Develop longterm strategic relationships with key accounts.
Ensure customer satisfaction.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.
Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
7 years of direct sales or business development in software cloud or SaaS markets selling to Clevel executives experience
10 years of business development partner development sales or alliances management experience
5 years of building profitable partner ecosystems experience
Experience developing detailed go to market plans
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation disability age or other legally protected attributes.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
AWS is seeking an experienced Sales Specialist to help us establish AWS as the market leader for Amazon Connect Amazons Contact Center as a Service (CCaaS). This effort is in direct response to feedback from customers and seeks to address the daily pain points of meeting the high bar of delivering outstanding customer service. This service will offer a compelling alternative for our customers when faced with multiple components channels and vendors managing long term commitments and very complex pricing models and scaling based upon the specific needs of their businesses. This exciting service is part of the growing SaaS offerings from AWS such as Amazon Supply Chain and Clean Rooms. The ideal candidate will have enterprise sales experience in areas such as telecommunications VoIP CRM/ERP applications call/contact center and/or the integration of these complex solutions be a selfstarter and be willing to operate both tactically and strategically. As key team member in this fast growing exciting space you will have the opportunity to help drive the growth and shape the future of a service category that will have a significant impact on our customers business.
Key job responsibilities
Your responsibilities will include building and managing a healthy sales pipeline focused on driving revenue adoption and market penetration. The ideal candidate will possess a proven track record and background that enables them to lead a sales effort that will include teaming with AWS Senior Enterprise Sales Representatives Solutions Architects Partners and engagements at the CxO level within the largest AWS accounts. The successful candidate will also possess a business background that enables them to drive an engagement and interact at the CxO/VP level as well as a technical understanding that enables them to easily interact with developers and technical architects. You should also have a demonstrated ability to think strategically and analytically about business product and technical challenges with the ability to build and convey compelling value propositions and work crossorganizationally to build consensus.
A day in the life
Key job responsibilities
Drive revenue and market share for AWS.
Meet or exceed quarterly and annual revenue targets.
Develop and execute against a sales plan.
Maintain a robust sales pipeline.
Work with partners and OEMs to extend reach & drive adoption of AWS solutions.
Manage contract negotiations along with the core sales organization.
Develop longterm strategic relationships with key accounts.
Ensure customer satisfaction.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.
Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
7 years of direct sales or business development in software cloud or SaaS markets selling to Clevel executives experience
10 years of business development partner development sales or alliances management experience
5 years of building profitable partner ecosystems experience
Experience developing detailed go to market plans
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation disability age or other legally protected attributes.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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