We are looking to filla position of Principal Engineer in a role of application supporting engineering on the SETS II contract at DHS HQ St. Elizabeths campus. The successful candidate will work with a team of professional engineers supporting operations at the USCG HQ facility and DHS HQ in telecommunications systems monitoring issue resolution installation and upgrading of advanced information systems. Requirements: The following are essential for success: Proven IT experience of 5 years with bachelors degree or 8 years with certifications and experience in several of the following areas:
Proven experience with ServiceNow operational capabilities
Incident management
Ability to create required reports.
Knowledge of several key SNOW modules: Assets CMDB KM
Experience working with data models distilling information into categories for use in data systems.
Experience with Web Services and REST architecture.
Scripting skills in one or more of the following: MRL PERL JSON Python Groovy JavaScript etc.
Systems monitoring with SNMP BMC Software log analytics WMI WinRM and scripting languages.
Event management and processing through email SNMP and agentbased sources on multiple monitoring platforms.
Programming skills in production environments using change revision software such as GitLab/GitHub to maintain version controls.
Web Server administration
Configuration and administration of Apache on Windows and Linux
Configuration and administration of Microsoft IIS
Proven knowledge of Windows and Linux server administration in an enterprise environment
Proven knowledge on upgrade and patching processes best practices
Proven troubleshooting skills
Proven ability to create and/or customize dashboards across several platforms such as:
BMC
DX Spectrum
Splunk/Splunk Enterprise
Security certificate PKI Certificate management
ITIL v3
Understanding of security controls used in the Federal government.
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