Pediatric Telephone Triage LPN Immediate Opening
Pediatric Telephone Triage LPN Immediate Opening
Posted on :
07-04-2025
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1 Vacancy
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Job Description
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Profit sharing
- Signing bonus
- Vision insurance
Sellwood Medical Clinic an awardwinning privately owned medical clinic has grown to four locations in the Portland Metro area. We are headquartered in the Historic Home of Robert Sellwood (est. 1907 in the heart of the Sellwood neighborhood and have offices in North Portland and westside in Beaverton near Washington Square. SMC has been providing exceptional compassionate care for over twentyone years. We promote work/life balance and seeking to add a fulltime Triage Nurse to our exceptional and compassionate clinical team.
Full time Day Shift. We can be flexible for the right candidate!
This inclinic position consists of 5 days in clinic with the possibility for future hybrid remote triage based on business need.
This inclinic position consists of 5 days in clinic with the possibility for future hybrid remote triage based on business need.
Clinic hours: Weekdays: 7:45am 5:30pm Saturdays: 8:45am to 3pm.
Please submit your resume with cover letter to if you meet the criteria below.
In your cover letter please indicate desired hourly rate of pay.
Please submit your resume with cover letter to if you meet the criteria below.
In your cover letter please indicate desired hourly rate of pay.
Essential Functions Include but not limited to:
- Conduct professional and courteous telephone triage by answering patient/parent calls in real time and gathering relevant data including symptoms duration and modifying factors.
- Consult with physicians and utilize outside resources
- Schedule appointments as appropriate.
- Document all telephone interactions in the electronic medical record (EMR ATHENA) immediately following the call ensuring relevant data is recorded and nursing notes are easily accessible to other staff members.
- Utilize protocols to determine the acuity of the patients condition and provide appropriate disposition such as referring patients to the emergency room scheduling clinic appointments or providing home care instructions.
- Maintain confidentiality of sensitive patient information at all times.
- Maintain exceptional patient relations responding to inquiries concerns and complaints from parents or families.
- Provide backup coverage for staff as needed scheduling administering vaccinations and rendering treatment for pediatric patients.
- Successfully work in a fastpaced environment with effective time management and ability to multitask and prioritize workload.
- Display high standards of office conduct.
- Punctual regular timely and dependable attendance.
- Assist with managed care authorizations and completion of insurance forms as necessary.
- Other duties as assigned by manager.
- Comply with HIPAA regulations at all times.
Specific Job Skills
- Pediatric care knowledge for advice and triage.
- Excellent professional interpersonal communication telephone customer service timemanagement problemsolving handwriting and decisionmaking skills are essential.
- Ability to be selfmotivated and efficient
- Knowledge of community resources for patients with complex medical issues.
- Current clinical knowledge.
- Ability to conduct ongoing interpersonal interactions and analyze and solve problems using nursing education.
- Skill in organizing and reporting accurate and complete information.
- Demonstrate empathy concern and reassurance through tone of voice and chosen words during telephone interactions.
- Must be a fast learner a selfstarter detailed oriented very organized and friendly!
- Fluent in English.
Education/ Experience
- Current LPN License in the State of Oregon required
- Degree from an accredited nursing program.
- Minimum of 3 years of experience in a family practice or pediatric clinical setting preferably giving advice and performing triage.
- Previous experience using Barton Schmitt Pediatric Protocols preferred.
- Current CPR certification required.
- Understanding of clinic workflow required.
- Compassionate patient and respectful in person and on the phone
- Experience with Electronic Medical Records Athena preferred
- Proficiency in charting and documentation
- Establish good rapport with people over the telephone and in person
- Capability of effectively working on more than one task without a reduction in the quality of work and service performed
- Ability to react calmly and effectively in emergency situations and to work under pressure
- Ability to accept responsibility and use initiative to proceed with necessary tasks without direct supervision
SUPERVISOR: Director of Clinical Operations Sellwood Medical Clinic in Sellwood
Pay: $38.00 $45.00 per hour
Expected hours: 32 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
- Pet Insurance
License/Certification:
- CPR Certification (Required)
- LPN Oregon certification (Required)
Compensation: $38.00 $45.00 per hour
Sellwood Medical Clinic is an established flourishing and wellloved family medicine and pediatric care practice with four locations in the greater Portland Metro area. The practice focuses on providing compassionate patientoriented health care making them an integral part of the medical field in the community.
Sellwood Medical Clinic is proud of its diverse group of practitioners with a range of training experience and specialties. As a team they provide expert family medical care as well as awardwinning pediatric care ensuring all of your family members from newborns to grandparents get the caring and professional medical attention that they deserve. We also provide gynecological services for womens health. The team focuses on building longterm relationships with their patients to provide preventive care as well as timely care for unexpected injuries or illnesses.
Sellwood Medical Clinic has four locations two in Portlands Sellwood neighborhood one in North Portland and one in Beaverton making it easy for your family to access the care they need in a convenient manner.
Employment Type
Full-Time
Key Skills
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