Business Support Senior Specialist - Payroll Advisor
Business Support Senior Specialist - Payroll Advisor
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Job Description
We have an exciting opportunity to join the Payroll team as a Business support senior specialist Payroll Advisor. The team are responsible for processing the payroll for approx. 7000 UK Colleagues in addition to the Payrolls for the Crown Dependencies Gibraltar DIFC in the UAE International assignees and supporting the payroll reconciliations for Ireland.
The primary function of the payroll team is to process administer and deliver all aspects of remuneration accurately and timely in accordance with WTW policies meeting the strict government legislative regulations and compliance requirements. This is a hybrid role with the need to be in office for 3 days in a week at the Ipswich office
The Role:
- Collaborate with HR Pension & Benefits and the Payroll Admin team to ensure accurate timely and audited data input maintaining financial control and integrity.
- Review and reconcile pay run output documentation to ensure accuracy.
- Ensure compliance with UK statutory regulations regarding payments and deductions in accordance with HMRC and company policies.
- Implement and maintain practices that support ongoing compliance with internal and external audit requirements.
- Manage and resolve colleague queries received through the WTW UK Payroll mailbox and the case management system Service Central.
- Process and approve manual payments via the JPM portal as needed.
- Provide support and assistance to Payroll colleagues including senior team members as required.
- Offer absence cover for Payroll colleagues including senior team members when necessary.
- Assist in the creation and maintenance of process documentation related to Payroll administration.
- Adhere to statutory business and thirdparty provider deadlines.
- Handle sensitive data in compliance with GDPR regulations ensuring confidentiality discretion and professionalism at all times.
- Perform general administrative duties as required.
Qualifications
The Requirements
- Strong knowledge of UK payroll legislation
- Proven experience in a fastpaced payroll environment managing highvolume monthly payrolls
- Understanding of taxable benefits including P11D PSA and taxable expenses.
- Exceptional attention to detail.
- Advanced computer literacy particularly in Excel with proficiency in data manipulation VLOOKUP and pivot tables.
- Clear and effective communication skills adaptable to various audiences and communication styles.
- Strong organizational skills with the ability to prioritize tasks effectively manage competing demands and meet deadlines.
- Ability to perform under pressure while maintaining accuracy and efficiency.
- Experience working both independently and collaboratively within a team.
- Flexible and adaptable with a proactive and positive approach to change.
- Familiarity with company policies and procedures including the ability to provide guidance as needed.
- Willingness to support senior team members in both daily operations and project work.
- CIPP qualification (achieved or in progress) or equivalent certification.
Desirable (but not essential):
- Experience working with ADP iHCM Payroll software and Oracle HR Cloud.
- Knowledge of UK Crown Dependency payrolls (Channel Islands and Isle of Man)
At WTW we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.
Were committed to equal employment opportunity and provide application interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers from the application process through to joining WTW please email
Required Experience:
Senior IC
Employment Type
Full-Time
