Catalog Specialist IN Softlines
Catalog Specialist IN Softlines
Posted on :
07-04-2025
Employer Active
1 Vacancy
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Job Description
Drive programmatic improvements to catalog quality for Softlines and Beauty
Key job responsibilities
Under general supervision follow predefined processes guidelines and SOPs to perform tasks with high levels of accuracy and productivity
Tasks including interacting and coordinating with customers gathering and presenting customer feedback and ensuring Amazon remains competitive wide selection and good product information and solving challenging operational goals. Also include maintaining records of work tracking business workflow escalating deviations.
Report audit results and communicate them to others within the organization.
Analyze data and identify new trends/patterns.
Identify generic patterns in cx escalations and to be translated into guidelines and SOPs to improve overall escalation process.
Provide feedback to streamline existing processes to help the team achieve more consistent results with high quality.
Bachelors degree
Speak write and read fluently in English
Experience with Microsoft Office products and applications
Experience with Excel
Proficiency in managing brand metrics and ability to solve customer and brand issues.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Key job responsibilities
Under general supervision follow predefined processes guidelines and SOPs to perform tasks with high levels of accuracy and productivity
Tasks including interacting and coordinating with customers gathering and presenting customer feedback and ensuring Amazon remains competitive wide selection and good product information and solving challenging operational goals. Also include maintaining records of work tracking business workflow escalating deviations.
Report audit results and communicate them to others within the organization.
Analyze data and identify new trends/patterns.
Identify generic patterns in cx escalations and to be translated into guidelines and SOPs to improve overall escalation process.
Provide feedback to streamline existing processes to help the team achieve more consistent results with high quality.
Bachelors degree
Speak write and read fluently in English
Experience with Microsoft Office products and applications
Experience with Excel
Proficiency in managing brand metrics and ability to solve customer and brand issues.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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