Senior Associate Business Analysis Discovery Transformation
Senior Associate Business Analysis Discovery Transformation
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1 Vacancy
Job Description
You Lead the Way. Weve Got Your Back.
With the right backing people and businesses have the power to progress in incredible ways. When you join Team Amex you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers communities and each other. Here youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits programs and flexibility that support you personally and professionally.
At American Express youll be recognized for your contributions leadership and impactevery colleague has the opportunity to share in the companys success. Together well win as a team striving to uphold our company values and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity and in an environment where everyone is seen heard and feels like they belong.
Join Team Amex and lets lead the way together.
As part of the Global Merchant & Network Services group (GMNS) the Network & Acquirer Solutions (NAS) team is at the core of American Express uniquely positioned to support every business unit and customer across the Enterprise. The American Express Network enables over $1.6 trillion in annual spend serving our Issuers and Acquirers in more than 170 markets worldwide. We are driving a strategic multiyear Enterprise Payments program to bring all payments together into a Centre of Excellence to drive operational and technical excellence in payment to ultimately drive new revenue relevance and opportunities for the business.
How will you make an impact in this role
Job Responsibilities:
- Support Senior Managers leading the discovery & transformation efforts for the Enterprise Payments Centre of Excellence
- Collaborate with business partners to understand and document business requirements clarify development scope and associated business value as well as dependencies
- Analyse and document business processes and customer journeys
- Support Senior Managers to develop presentations materials for colleagues and Senior Leadership
- Develop a technical understanding of Enterprise Money Movement and its capabilities
Minimum Qualifications
- Strong analytical skills with the ability to clearly articulate complexities
- Experience eliciting articulating and documenting business requirements
- Strong verbal and written communication skills
- Strong collaboration and interpersonal skills ability to navigate cross functional teams to deliver on shared objectives
- High intellectual curiosity with critical thinking and problemsolving skills.
- Driving results and collaborating in a crossfunctional and global environment
- Flexibility in supporting various time zones as this role supports global initiatives
Preferred Qualifications
- Expertise in AccounttoAccount Payments Authorization Clearing & Settlement and Payment processing
- Experience with Agile Delivery Framework
We back our colleagues and their loved ones with benefits and programs that support their holistic wellbeing. That means we prioritize their physical financial and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financialwellbeing and retirement
- Comprehensive medical dental vision life insurance and disability benefits (depending on location)
- Flexible working model with hybrid onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global onsite wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check subject to applicable laws and regulations.
Required Experience:
Senior IC
Employment Type
Full-Time
