Billing Administrator
Billing Administrator
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Job Description
Billing Administrator Salford Quays
Marlowe Fire & Security are the fastest growing fire & security business in the UK. From initial design supply and installation through to ongoing maintenance and monitoring we maintain the capability to help prevent detect and monitor Fire and Security risks for our customers up and down the country. We are currently looking to appoint a new Billing Administrator located at our Head Office in Salford Quays.
Basic Salary upto 24600 per annum depending on experience
Pension Life Assurance & much more. Please see our generous remuneration packages below
Marlowe Fire & Securitys Billing Administrators
Work as part of the invoicing team to ensure that accurate Invoicing and effective customer service is provided across all functions within the business always maintaining a professional & courteous approach supporting our Customer Charter.
- Daily database management of open Engineering jobs
- Pricing and invoicing generation daily
- Chasing internal departments for required information to enable invoicing to take place.
- Submission of customer reports
- Uploading invoices to customer invoicing portals
- Investigation of invoice queries and raising credit notes
- Maintenance of invoicing database
- Any ad hoc duties as and when required to support the business.
- Retrieve all phone and email messages and process accordingly within SLA.
- Management of customer queries and complaints through to completion
- Processing of orders to ensure all work is carried out and invoice created.
- Proactive approach to management of customers work load
- Cost & close all jobs for invoicing in accordance with customer requirements.
- Liaise with all internal teams to ensure effective response to customers and work completed within SLA
- Effective communication with internal and external customers
Requirements
Who Were Looking For
Marlowe Fire & Security consider our people our greatest asset. All we ask is that every Team Member take pride in what they do and demonstrate commitment to delivering the highest level of service to both external and internal customers. Therefore in addition to having all the usual attributes of a great Marlowe Fire & Security employee such as; a positive attitude excellent communication skills well presented and professional at all times ability to work alone and as part of a team.. For this specific opportunity we are looking for candidates who offer:
- Selfmotivated with a proactive approach to workload
- The ability to work independently with a passion to learn.
- Be able to demonstrate excellent administration skills
- Customer focused with the ability to resolve customer queries efficiently.
- Analytical in approach
- Exhibit a high degree of professionalism and resilience.
- Experience of manipulating data using Microsoft Excel and other appropriate packages
- Strong organisational skills
- High attention to detail
- The ability to handle multiple priorities with a structured approach
- Experience working on customer portals.
Benefits
Our Commitment to Attracting Rewarding & Retaining Talent
At Marlowe Fire & Security Group we understand the pivotal role that fair compensation plays in the success of our team. Thats why were dedicated to providing exceptional remuneration packages that not only address the challenges of todays economic landscape but also include comprehensive benefits and incentives designed to enhance the wellbeing and prospects of our employees making their everyday lives more enjoyable and secure.
- Basic Salary upto 24600 per annum depending on experience
- Royal London Pension
- Life Assurance 4x Salary
- Paid Holidays plus Bank Holidays
- Additional Day holiday for each full year of completed service (up to 25 days)
- Additional Birthday Holiday
- Paid Candidate Referral Scheme up to 1000 per referral unlimited referrals.
- Mental Health & Wellbeing Scheme
- Employee Recognition Scheme
- Development and progression opportunities
- Free secure onsite parking
- Free onsite gym
A Little More About Marlowe Fire & Security Group
We proudly operate across the nation serving a wide range of industries in both commercial and domestic settings. Our goal is to provide fire and security solutions tailored to the specific needs of our customers. Each of our solutions is crafted to meet the unique compliance standards of the industries we serve helping them ensure site security and protect their teams. We also enjoy the advantage of being part of a larger group within the Fire Protection Security & Building Management Systems sector. This collaboration allows us to share best practices access development academies and leverage Human Resource expertise all contributing to continuous improvement in this vital service industry.
Our Commitment: We are large enough to provide comprehensive industryleading solutions yet small enough to deliver a personal and caring service to each client.
Our Businesses Include:
- Alarm Communications acl/careers
- Clymac clymac/careers
- FAFS Fire & Security fafsfireandsecurity/careers
- Marlowe Kitchen Fire Suppression marlowefireandsecurity/vacancies/
- Morgan Fire Protection morganfire/recruitment/
- Marlowe Smoke Control marloweaov/careers/
- Marlowe Fire & Security marlowefireandsecurity/vacancies/
Equal Opportunities
At Marlowe Fire & Security Group we cultivate a vibrant diverse and inclusive environment where everyone can truly be themselves. We celebrate individuality and believe that a culture of inclusion helps us better serve our customers and innovate as a team. Our commitment to equal opportunities means were here to support youif you need any adjustments to fully participate in the recruitment process just let us know. Together we can create a workplace where everyone thrives.
Right to Work
Regrettably we are unable to offer Right to Work Sponsorship.
If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status your application cannot be considered.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
