Exciting Opportunity for Scheduling Enthusiasts!
Join Renewal by Andersen as a Scheduling Coordinator in Cranford NJ!
At Renewal by Andersen we dont just replace windowswe transform homes and create lasting relationships with our customers. As a proud part of Andersen Windows weve been a leader in window and door systems since 1903. Now were looking for a Scheduling Coordinator who thrives on organization and coordination to help us deliver an unparalleled installation experience.
Why This Role is For You: Do you possess an exceptional talent for scheduling and a knack for managing complex calendars This is your chance to shine! As our Scheduling Coordinator youll play a crucial role in the customer journey ensuring seamless communication and coordination between our valued customers and installation teams. Imagine the satisfaction of seeing your organizational skills directly contribute to happy homeowners!
Key Responsibilities:
Leverage our custom Salesforce platform to access customer information and record vital notes.
Maintain a live installation performance spreadsheet
Proactively manage scheduling conflicts and back orders by reaching out to customers to reschedule with ease.
Provide topnotch customer service turning challenges with upset customers into opportunities to demonstrate your exceptional communication skills.
Schedule appointments skillfully for our installation crews while identifying opportunities for increased efficiency.
Coordinate logistics for crews ensuring smooth transitions on installation days.
Set and achieve weekly and monthly scheduling goals in collaboration with our Operations team.
Deliver endofday reports to management showcasing your accomplishments in daily scheduling and revenue tracking.
Who You Are:
A CRMsavvy scheduling whiz with a proven record of multitasking in highpressure environments.
A polished communicator both verbally and in writing who thrives in customer interactions and negotiations.
Detailoriented and organized you have a professional demeanor that reassures customers and fosters positive relationships.
Prior Scheduling experience is essential and familiarity with the Home Improvement industry is a plus!
Compensation and Benefits:
Competitive hourly wage of $2326 plus bonus potential!
Comprehensive insurance package: medical dental vision and life.
Generous 401(K) with company match.
Student tuition repayment program to further your education.
Exciting employee perks discount program to enjoy.
Paid Time Off (PTO) paid holidays and floating holidays for a wellrounded worklife balance.
Join Us:
This position is onsite at our Cranford office Monday through Friday 8:00 AM 4:30 PM.
If youre ready to take your scheduling skills to the next level and be part of a passionate team dedicated to excellence apply today! Your exceptional organizational talents are just what we need to help us create a better window and door replacement experience for our customers.
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities duties and qualifications required of employees assigned to this job.