Project Kuiper is an initiative to increase global broadband access through a constellation of 3236 satellites in low Earth orbit (LEO). Its mission is to bring fast affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast affordable broadband to a wide range of customers including consumers businesses government agencies and other organizations operating in places without reliable connectivity.
We are seeking an exceptional Senior Technical Program Manager to lead design and development of B2B sales systems including CRM lead management deal management contract management and bulk order management. As a Sr. Technical Program Manager you will be responsible for identifying scoping and delivering end to end deliverables. You will apply both business and technical acumen in a fastpaced ambiguous and innovative environment. You will be responsible for defining system requirements leading design and architecture discussions identifying cross team dependancies managing program plans handling escalations and communicating updates to senior leadership (VPs). You will constantly need to make tradeoffs to balance between large forward thinking initiatives and smaller incremental value adds.
Key job responsibilities
Program Management Own program communication accelerating progress by driving crisp and timely decisions clearing blockers (e.g. path to green) escalating as appropriate.
Engineering Drive of projects on the salesforce solution stack (CRM CPQ CLM Order Management etc) and facilitate API integration with downstream systems.
Priority management Manage diverse requests and dependencies from business and technology teams.
Process improvements Define implement and continuously improve delivery and operational efficiency
Stakeholder management Interface with and influence senior level stakeholders balancing business needs vs. technical constraints and driving clarity in ambiguous situations
Operational Excellence Monitor metrics and program health anticipate and clear blockers manage escalation
Delivery Excellence Manage new and existing programs successfully delivering difficult projects and goals across multiple organizations..
Collaboration Partner with other technical program managers to secure resources scope efforts set project priorities and milestones and drive delivery.
Export Control Requirement:
Due to applicable export control laws and regulations candidates must be a U.S. citizen or national U.S. permanent resident (i.e. current Green Card holder) or lawfully admitted into the U.S. as a refugee or granted asylum.
About the team
Kuiper Commercial Revenue Operations (CRO) is responsible for the business strategy operations and systems for Kuipers commercial business across multiple industry segments in multiple countries.
5 years of experience as a technical program manager with extensive experience of working directly with engineers.
5 years of experience designing and developing solutions on Salesforce solution stack (CRM/ CPQ/ CLM etc).
3 years of experience integrating Salesforce with other downstream and upstream systems.
3 years of experience in program management disciplines including scope schedule budget quality risk and executive stakeholder management.
3 years of software development experience.
Prior experience as a salesforce technical architect.
Prior experience of working in the telecom domain.
Prior experience of working on Salesforce communications cloud.
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Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133900/year in our lowest geographic market up to $231400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.