Disabilities Support - Operations Manager - Rockhampton

• Permanent fulltime position empowering your team to deliver client centred services
• Develop and implement operational strategies aligned with organisational goals
• Salary packaging entertainment benefits health insurance discounts & more!

Who are #teampossible

At Endeavour Foundation we have been committed to helping people with disabilities for over 70 years. Our purpose is straight forward to turn possibilities into reality.

Our commitment extends to creating an inclusive culture fostering employee growth learning and optimal performance. When you join our team you are contributing to support individuals with disabilities to live learn work and flourish. Our team embodies our purpose daily embracing diverse ideas and perspectives that enrich our culture. We call ourselves #teampossible!

About this role:Operations Manager Home & Community Mackay and Rockhampton Central Qld Coast Region

As theOperations Manager you will lead the delivery of personcentred programs and support services for people with disabilities all while driving strategic and operational excellence. This role requires someone who thrives on empowering people leading teams and ensuring highquality safe service delivery across multiple Endeavour Foundation sites including SIL houses and Community Learning & Lifestyle Centres. Youll be at the heart of our mission leading by example and guiding teams towards continuous improvement.

In this position youll have the opportunity to make a tangible difference by:

• Advocating for the human rights of people with disabilities ensuring their freedom from abuse and their ability to make choices about their lives.
• Overseeing safe highquality care through clinical governance and health service management.
• Driving performancebased culture and fostering employee growth.
• Developing highperforming teams and providing opportunities for ongoing professional development.
• Manage the financial performance of sites through effective
  administration of funding billing budgeting and operating expenditure
  in line with budget and strategic aspirations
• Lead and coordinate business activities to improve operational
  performance outcomes.
• Establish professional and collaborative relationships across the
  business to promote productive partnerships
• Ensure efficiency and effectiveness in workforce planning and
  establish a structured design aligning with target ratio of Customer to
  Support Worker
• Collaborate with relevant supporting business units such as
  Safeguarding and People Experience to consult on complex cases
  and pursue continual improvement.
• Promoting Endeavour Foundations services and positioning us as an employer of choice.

This role is perfect for apeoplefirst leaderwith experience in the disability or aged care sector particularly with complex clients who have high medical needs. Your expertise in people management process optimisation and commitment to client safety will be key to your success.

What Were Looking For:

• ABachelors degree in Human Services(or related field).
• Experience or willingness to understand theNational Standards Disability ServicesandQuality & Safeguarding Framework.
• Strong capability inservice delivery managementwith a focus on safety quality and continuous improvement.
• A natural ability tocoach lead and guide teamsthrough change and innovation.
• Excellentinterpersonal and communication skillsto engage with clients staff and external stakeholders.
• Proven success inperformance managementand achieving KPIs aligned with organisational goals.
• A strong commitment to building and maintaining positive relationships with all stakeholders.
• Willingness to travel regularly across the Rockhampton and Mackay region.

Additional requirementsinclude:

• Working with Children Check (Blue Card) NDIS Worker Screening Check (Yellow Card) National Criminal History Check (Fit2Work) and an open drivers license with comprehensive insurance.

What We Offer:

• Salary Packagingoptions including up to$15900 taxfreeannually and up to$2650in entertainment expenses.
• Ongoingprofessional developmentandcareer growth opportunities.
• Employee Assistance Programfor confidential counselling services for you and your family.
• Access tocorporate health insurance plansand discounts with our partners.
• Paid parental leaveto support your growing family.
• Avaluesdriven organisationdedicated to creating positive change in the lives of people with disabilities.

Intrigued Lets Make Possibilities Happen Together!

If youre passionate about supporting people with disabilities and ready to lead a dynamic team we want to hear from you. Apply now to join#TeamPossibleand help us make a meaningful difference in the lives of those we serve.

Endeavour Foundation encourages applications from people of all ages nationalities abilities and cultures. This includes Aboriginal and Torres Strait Islander peoples CALD (Culturally and Linguistically Diverse) the LGBTQI community and people with disability. We value inclusivity and are committed to adjusting our recruitment process to ensure accessibility and support of an applicants needs.