Young Adult Housing Case Manager

Why Work for North Shore CDC

North Shore Community Development Coalition (NSCDC) is a regional nonprofit organization committed

to investing in neighborhoods to create thriving communities. We envision a North Shore where every

neighborhood is one of choice and opportunity. Our neighborhood revitalization model focuses on projects

that have lasting benefits for entire neighborhoods with needbased programs that build future city leaders

and selfsufficient residents. Our diverse staff are passionate and committed to helping our communities

thrive and grow. We offer extremely competitive benefits including funding for professional

development generous paid timeoff company provided week off in the Winter and Summer and

more. We offer paid training for required training certifications. Compensation is competitive and

commensurate with experience. For more information visit our website www.northshorecdc or

visit us on social media @northshorecdc.

About the Role:

We are seeking a selfmotivated resourceful and passionate individual who thrives in an independent

fastpaced environment and is deeply committed to supporting young adults 1824 experiencing

homelessness or aging out of foster care. This role requires someone who can manage a caseload with

minimal supervision think creatively to solve problems and navigate complex systems to connect young

people with the resources they need to thrive.

The Young Adult Housing Case Manager will provide outreach direct support and intensive coaching to

young adults on the North Shore who are experiencing or at risk of homelessness. This role is ideal for

someone with a youthfirst housingfirst mindset who believes in meeting young people where they are

and is dedicated to empowering them to achieve stability and longterm success.This position is more than

just case managementits about building trust advocating for youth and finding innovative solutions to

ensure that young adults facing housing instability have the support guidance and opportunities they

deserve.

This position is a parttime hourly position $23.00 per hour).

Essential Duties and Responsibilities:

Support Services

Lead extensive outreach efforts and connect with Young Adults who are experiencing

homelessness or at risk of becoming homeless

Conduct intake assessments to evaluate the needs of Young Adults to establish a plan for

support service coordination

Develop individualized housing plans for each Young Adult and connect to service

providers social supports and family as needed

Provide comprehensive follow up and stability services which will lead to immediate

temporary housing and planning for permanent long term housing and stability

Manage and establish referrals to external service providers (i.e. mental health

employment domestic violence employment etc.

Provide or identify emergency shelter services or alternative shelter plans with youth

experiencing a housing crisis and coordinate placements with local shelters

Administration Data and Record Keeping and Training

Write and track written progress notes on all cases

Youth and Young Adult Outreach Specialist 2 of 2

Collect Intake and program eligibility documentation

Prepare for and participate in weekly case conferences

Assist with performing reviews on participants trends and follow up with resolution as part of case

coordination

Track demographics outcomes and services for all clients

Complete reports on programmatic goals/outcomes

Other Duties:

Identify and build new relationships with community organizations state and federal agencies

and businesses to foster new opportunities for the program

Attend workshops trainings staff meetings and community events

Perform all other tasks as deemed necessary at the direction of supervisor

Qualifications:

Education and Experience

Bachelors degree preferred

Minimum of two years counseling recreational therapy or crisis intervention with high risk

opportunity youth and young adults

Please note that the ideal candidate must also have daily access to an automobile and a valid MA

State Drivers License

Speaking Spanish Preferred

Specific Skills

Excellent interpersonal communication and writing skills

Have a youth first lens using strengths based practice methods with a keen understanding of the

needs of vulnerable and marginalized Young Adults

Ability to lead and navigate emergency and crisis response efforts are essential to this

position

To Apply: Please submit a resume and cover letter to Hannah Anselmo Resident Services Manager at

Opportunity Communities (OppCo) provides human resources for TND. OppCo and its members North

Shore CDC Nuestra Comunidad and TND are equal opportunity organizations. We recruit employ train

compensate and promote without regard to race religion creed color national origin age gender

gender identity sexual orientation marital status disability veteran status or any other basis protected by

applicable federal state or local law. This is a program of North Shore Community Development Coalition

and North Shore Housing Action Group (NSHAG) with grant funding provided by Lynn Housing Authority

and Neighborhood Development

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