Solutions Engineer Nordics
Solutions Engineer Nordics
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1 Vacancy
Job Description
At Cloudflare we are on a mission to help build a better Internet. Today the company runs one of the worlds largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware installing software or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network which gets smarter with every request. As a result they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazines Top Company Cultures list and ranked among the Worlds Most Innovative Companies by Fast Company.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
Available location: Sweden remote
What youll do
Cloudflares solutions engineering function is responsible for collaborating with clients from earlystage ideation through to planning for production. Being much more than an expert solely in Cloudflares services our Senior Solutions Engineers are expected to sit alongside our peers in our clients and to contribute their energy ideas and opinion on solving the hard problems we face in our industry today. Often this means deep work on the artofthe possible (and sometimes being willing to put aside preconceptions on the impossible!.
On any given day the role will provide both a challenging and rewarding opportunity to develop adjacent technology expertise as well as mastering key skills relating to technical and industry advocacy on behalf of our clients. A key aspect will be offering good practice guidance and adopting a deploytoproduction mindset where it is as much about the operational process as it is about the product.
As part of our broader solutions engineering community you will be working alongside peers with deep subjectmatter expertise and industry knowledge upon whose insights will support your own. Of course as a senior member of the team you will also be in a position to contribute to a bodyofknowledge across key domains of networking cybersecurity and edge computing as well as industry analyses and perspectives.
For this role our Solutions Engineering team members focus on large clients for whom we are able to develop deep understanding and partnership to collaborate with. Building on a trackrecord of success this role has an emphasis on supporting our clients in both local and central government as well as select private sector clients where appropriate. Previous experience in supporting the public sector is beneficial however not mandatory.
Who we are
The problems that our clients face are both diverse and unique which is reflected in how we think about our Solution Engineering team. Building on the benefit of the hivemind our SE team is made up of individuals from a wide range of backgrounds from endcustomers to other vendors Financial Consulting to Product Management Customer Support to Software Engineering. In short if we are to solve complex problems we need a diverse curious and collaborative team.
Cloudflares mission is one which is both simple and timeless to help build a better Internet. This requires a broad set of services and associated knowledge of Internet performance and security technology. We recognise many of our team usually join us with one or two core domains of expertise however key to success is the curiosity to maintain and develop new knowledge which is essential to keeping up with the high rate of product innovation at Cloudflare.
In our aim to support your success all the resources and training required to build a custom personal development plan to be effective for the role will be provided.
Desirable skills knowledge and experience
Our Solutions Engineers come from a wide range of backgrounds: IT engineering software development product management financial consulting customer support & project delivery. Were serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.
Ultimately you are passionate about technology and have the ability to explain complex technical concepts in easytounderstand terms. You are naturally curious and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers and look forward to helping them realise the full promise of Cloudflare. On the Solutions Engineering team you will find a collaborative environment where everyone brings different strengths and jumps in to help each other.
You will have a good fundamental understanding on how to manage a technical sales cycle from initial qualification and discovery to solutioning and positioning of Cloudflare technology up to if needed a demo or Proof of Concept. You want to make sure that our customers have an informed opinion on the best solution to a given problem with an eye on what could come next.
Experience including a combination of the skills below:
- Showing up in the rightway: bringing a positive attitude openminded to new ideas and bringing your energy and ideas to help our clients and our team succeed.
- 5 years of experience in the IT industry (midlevel engineering level experience).
- Ability to manage a project work to deadlines and prioritise between competing demands.
- Demonstrating empathy with customers and quickly identifying challenges and pain points they face.
- Understanding of how the internet works. For example:
- Know the differences between TCP & UDP and understand what kinds of applications may favour one over the other
- Explain the difference between authoritative and recursive DNS
- Why TLS (SSL) plays an important role on todays Internet a solid understanding of HTTP and a willingness to dive deeper into the quirks of clients & servers alike.
- Understanding of how customers make buying decisions how to explain ROI.
- A knowledge of the competitive landscape for one or more of: DDoS CDN Performance DNS Developer platform or ZeroTrust/SASE service providers.
- Youre OK with some inregion travel 1530 days per quarter): eg. Being next to our clients means that we need to travel to customer offices conferences and/or events.
Bonus!
- Demonstrated experience with edge compute web development or a scripting language (e.g. Python JavaScript Bash) and a desire to expand those skills;
- Exposure to emerging technical landscape trends such as machine learning GenAI DevOps security operations etc.
What Makes Cloudflare Special
Were not just a highly ambitious largescale technology company. Were a highly ambitious largescale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014 weve equipped more than 2400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work technology already used by Cloudflares enterprise customersat no cost.
Athenian Project: In 2017 we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free so that their constituents have access to election information and voter registration. Since the project weve provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster more secure and privacycentric public DNS resolver. This is available publicly for everyone to use it is the first consumerfocused service Cloudflare has ever released. Heres the deal we dont store client IP addresses never ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something youd like to be a part of Wed love to hear from you!
This position may require access to information protected under U.S. export control laws including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their or any other persons perceived or actual race color religion sex gender gender identity gender expression sexual orientation national origin ancestry citizenship age physical or mental disability medical condition family care status or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include but are not limited to changing the application process providing documents in an alternate format using a sign language interpreter or using specialized equipment. If you require a reasonable accommodation to apply for a job please contact us via email at or via mail at 101 Townsend St. San Francisco CA 94107.
Employment Type
Full Time
