FLEX Senior Manager US and Canada Learning

This is a temporary position.

The FLEX Senior Manager US Canada Learning is a key member of the US Canada Learning Organization. This role involves contributing specialized knowledge and skills in Human Resources and Learning operations to support Digital Technology Transformation and Power of M learning for properties across all brands in the Continent.

• Support for USCAN Communities:
• Ensure hotels and teams (including above property) are fully equipped for successful cutover related to learning.
• Provide access to the right learning resources to ensure success during and beyond the cutover.
• Offer clarity on learningrelated contacts and timelines.
• Facilitate easy reporting on learningrelated business readiness requirements.
• Identify and mitigate risks related to learning assignments in partnership with Learning Technology for each Power of M Community.
• Global Talent Development:
• Participate in DTT Learning Meetings with Global Learning Development Global Learning PMO and Brand Talent/Pas capturing key action items for USCAN.
• Partner with the Learning Technology Team to analyze learning data (completions progress intool support metrics) and work across the COE and BTO to measure learning strategy efficacy and identify areas for improvement community to community.
• Identify and address additional continentspecific learning needs (content communications deployment tools/assets).
• Develop and execute plans to meet additional needs.
• Engage continent resources and SMEs for curricula/content review including nonsystems learning.
• Engage on other DTT workstreams within the COE as needed.
• Partnership Alignment and Advisory:
• Partner with BTO Change & Comms and Deployment leads for End User Council Engagement related to learning.
• Support change and communication strategy to keep the Learning Team aligned and appropriately amplifying programspecific communications in lockstep with the BTO.
• Represent the US & Canada learning team at End User Council meetings/Wall Walks as needed for future communities (FS ES Opera and Special).
• Align with all DTT business partners and US & Canada learning team members to ensure coordinated workstreams as updates and launches occur.
• Engage in Content SME review strategy alignment and .
• Advise the US & Canada leadership team on project waves and rightsizing BAU classes to meet project support demands 36 months in advance.
• Oversee the pullthrough of DTT content into the current US & Canada delivery curriculum and work with the USCAN Program Management & Logistics team to identify parallel program needs.
• Work across teams (RM Con Ops Franchise etc. to coordinate and sequence content updates for Continent programs in partnership with Development.
• Align BAU/daytoday learning needs including learning bundle funded programs for communities cutting over in later waves while ensuring priority needs for Digital Technology Transformation are met.
• Team Leadership:
• Manage direct reports as required.
• Guide the US & Canada delivery team on frontline efforts to support the field IMs and Command Center.
• Strategize the structure and tools to set up team norms governance and business infrastructure to support DTT/Power of M.
• Tracking and Oversight:
• Track measurables throughout the project to show adoption of the new learning model.
• Oversee the integration of Power of M learning content into the current US & Canada delivery curriculum.
• Review sustainment/onboarding models beyond 90 days.
• Monitor continent DTT feedback and success measures adjusting internal processes as needed.
• Provide regular updates to senior leaders on learning progress and outcomes.

Candidate Profile

Education and Experience:

• BA/BS (or equivalent) preferred.
• Five years of experience in learning delivery or project management.
• Experience leading others.

Competencies and Attributes:

• Ability to implement change and foster accountability.
• Strong business and financial acumen.
• Excellent project management and communication skills.
• Ability to influence without authority and manage in a virtual work environment.
• Strong knowledge of delivery options/media and analysis methods.
• Proficiency with Marriotts learning technology.

Other Information

• Perform other duties as appropriate.
• Up to 50 travel required.

The pay range for this position is $47.35 to $67.88 per hour.

Washington Applicants Only: Employees will accrue 0.0334 PTO balance for every hour worked and eligible to receive minimum of 9 holidays annually.

FLEX opportunities offer coverage for medical dental vision health care flexible spending account dependent care flexible spending account life insurance disability insurance accident insurance adoption expense reimbursements paid parental leave 401(k) plan stock purchase plan discounts at Marriott properties commuter benefits employee assistance plan and childcare discounts. Benefits are subject to terms and conditions which may include rules regarding eligibility enrollment waiting period contribution benefit limits election changes benefit exclusions and others.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquartersbased positions are considered hybrid for candidates within a commuting distance to Bethesda MD; candidates outside of commuting distance to Bethesda MD will be considered for Remote positions.

The application deadline for this position is 16 days after the date of this posting March 28 2025.

Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive peoplefirst are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.