International Student Advisor

Job Summary

Working independently under the general supervision of the Senior Director Global Programs and Services and receiving work direction from the Assistant Director of International Student Advising the International Student Advisor (ISA) provides direct service to students in F1 and J1 status as part of a dynamic team serving over 4000 international students.

The incumbent offers administrative and technical support helps with facilitating programming interacts with faculty administrators staff and offcampus agencies. These areas often overlap in the fulfillment of responsibilities. This is a fastpaced position supporting one of the key strategic goals of the Global Engagement in creating a global ethos and helping with the internationalization of the campus.

Key Responsibilities

• Provide oneonone and group advising to F1 and J1 students with respect to the maintenance of legal immigration status and employability.
• Process paperwork for F1 and J1 students benefits such as OPT and CPT as well as Changes of Status Reduced Course Loads Extensions of Program Academic Training etc.
• Provide administrative and technical support in the sunapsis data management system.
• Plan coordinate and present workshops and information sessions to communicate F1 and J1 student immigration regulations and SJSU policies to international students and campus constituents
• Advise Students with academic and personal concerns. As appropriate refer students to colleagues for professional support.
• Serve as Designated School Official (DSO) and Alternate Responsible Officer (ARO) by maintaining in depth knowledge of Department of State and Department of Homeland Security rules and regulations
• Assist the International Programs Manager with the coordination of the international student welcome sessions International Education Week Global Spartan Month and other programs (e.g. peer mentorship program training) and in partnership with campus colleagues
• Assist in the creation revision and ongoing support of office publications website and ecommunications
• Serve on international student scholarship review committee
• Serve as liaison to various campus departments and units

Knowledge Skills & Abilities

• Thorough knowledge of U.S. government immigration regulations; immigration advising methods procedures and practices; and SEVIS
• Advanced knowledge of databases (i.e. sunapsis ISSM PeopleSoft etc. and computer programs
• Ability to use judgment to independently analyze and interpret regulations pertaining to F1 and J1 students and to develop creative solutions to complex cases
• Ability to advise students individually and in groups on routine matters
• Must possess excellent customer service and public relations skills
• Excellent oral and written communication skills. Organizational planning and multitasking skills
• Crosscultural sensitivity and ability to work well with individuals from a variety of cultural ethnic religious and linguistic backgrounds
• Attention to detail.
• Ability to maintain confidentiality of student record information and to appropriately handle sensitive communication with students faculty staff and external agencies

Required Qualifications

• Equivalent to graduation from a fouryear college or university in a related field including or supplemented by upper division or graduate coursework in counseling techniques interviewing and conflict resolution where such are jobrelated
• Three years of progressively responsible professional student services work experience. A masters degree in Counseling Clinical Psychology Social Work or a directly related field may be substituted for one year of experience
• A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling

Preferred Qualifications

• Masters degree in International Education Higher Education Administration or International Relations Global Studies preferred
• One year of F1 and/or J1 immigration advising and DSO/ARO working experience and/or one year of experience advising international students
• Experience with USCIS regulations
• Experience with SEVIS procedures
• Experience maintaining student data and records in database such as sunapsis ISSM etc.
• Student service advising experience in a university setting
• Experience interacting with individuals in a crosscultural environment

Compensation

Classification: Student Services Professional III
Anticipated Hiring Range: $5294/month $6107/month
CSU Salary Range: $5294/month $7893/month

San Jos State University offers employees a comprehensive benefits package typically worth 3035 of your base salary. For more information on programs available please see the Employee Benefits Summary.

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

• Resume
• Letter of Interest

All applicants must apply within the specified application period: January 10 2025 through January 26 2025. This position is open until filled; however applications received after screening has begun will be considered at the discretion of the university.

Contact Information

University Personnel

CSU Vaccination Policy

The CSU strongly recommends that all individuals who access any inperson program or activity (on or offcampus) operated or controlled by the University follow COVID19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age medical condition and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found athttps:// questions may be sent to.

Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate which may be rescinded if the background check reveals disqualifying information and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check employment and education verification. Depending on the position a motor vehicle and/or credit check may be required. All background checks are conducted through the universitys third party vendor Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.

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All San Jos State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Officeor report any discrimination harassment and/or retaliation to the Office of Equal Opportunity.

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Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act the Annual Security Report (ASR) is also now available for viewing at ASR contains the current security and safetyrelated policy statements emergency preparedness and evacuation information crime prevention and Sexual prevention information and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San Jos State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone ator by email at.

Pursuant to the Higher Education Opportunity Act the Annual Fire Safety Report (AFSR) is also available for viewing at The purpose of this report is to disclose statistics for fires that occurred within SJSU oncampus housing facilities for the three most recent calendar years and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone ator by email at.

Equal Employment Statement

San Jos State University (SJSU) is an Equal Opportunity employer committed to nondiscrimination on the basis of age ancestry citizenship status color creed disability ethnicity gender genetic information marital status medical condition national origin race religion or lack thereof sex sexual orientation transgender or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students faculty and staff programs and activities. Title IX of the Education Amendments of 1972 and certain other federal and state laws prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).