Manager AR
Manager AR
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Job Description
Job Family:
EBO Accounts Receivable (India)
Travel Required:
Clearance Required:
Responsibility
This position will be responsible for managing the business operations which include delivery processes and people within medical billing team(s) in the Extended Business Office Services Department. He/She will manage daytoday activities related to operations and will be responsible for driving deliveryspecific process improvement initiatives in the department.
Operations Responsibilities:
- Responsible for monitoring team level processes and ensuring SLAs for all clients/projects are met
- Management of daytoday operations planning and problem solving on the floor with team leaders and/or team members
- Mentoring developing and guiding junior staff and team leaders to drive constant process improvement.
- Responsible for managing departmental staff to include production scheduling and all facets of production and service delivery
- Provide support and guidance for quality assurance reviews and delivery of feedback and training
- Develop generate and deliver routine reports required for monitoring and reporting on teams performance and providing customer feedback.
- Routine analysis of reporting metrics and performance measures
- Problem solving on production related issues with team members as required.
- Willingness to work rotating shifts and workdays based on agreed schedules in order to meet operational and departmental objectives.
Shall understand and abide by the organizations information security policy and protect the confidentiality integrity and availability of all information assets.
Shall report incidents related to security of information to concerned authorities.
Minimum Qualification
Bachelors degree in a related field (BBA B BSc B Tech etc) from an accredited college or university.
Minimum Experience and skills
- Five or more years experience in healthcare revenue cycle arena such as medical billing health insurance adjudication A/R followup and healthcare collections. At least 3 years in a supervisory position.
- Experience managing multifaceted teams of various process types working in shifts
- Experience in process building mapping and new project implementation
- Expert level understanding of operational metrics methodologies and processes
- Ability to liaise with all levels of the business
- Excellent analytical critical thinking skills and problemsolving skills
- Excellent English language skills (written & verbal)
- Experience training and mentoring junior staff
- Proficiency in Microsoft Office (Word Outlook Excel PowerPoint)
What We Offer:
Guidehouse offers a comprehensive total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
About Guidehouse
Guidehouse is an Equal Opportunity EmployerProtected Veterans Individuals with Disabilities or any other basis protected by law ordinance or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities or to apply for a position and you require an accommodation please contact Guidehouse Recruiting ator via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse please report the matter to Guidehouses Ethics Hotline. If you want to check the validity of correspondence you have received please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicants dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Required Experience:
Manager
Employment Type
Full-Time
