IT End User Computing Engineer
Full Time Permanent
Location: Hillington Glasgow (Must be able to travel to offices for training)
Salary: Up to 39000.00 per annum
Circle Health Group are proud to be recognised as one of the UKs top 5 best big companies to work for as well as top 5 to work for in the health and social care sector.
We have an opportunity for an IT End User Computing Engineer to join their team of staff in theIT department based in our offices in Hillington Glasgow.
This is a full timerole for 37.5 hours a week. The role holder will be required tocover a shift rotation:.
Applicants should meet the following criteria:
- Good 3 years) experience in End User Computing role or Desktop Support role within a medium/large organisation 500M annual revenue 6000 endusers 40 different locations)
Good 3 years) experience in EUC technologies such as group policy management Windows 7/10 Physical hardware Active Directory Office 365 Programming/Scripting Mobile Device Management Desktop/Application virtualisation TCP/IP LAN/WAN & Windows networking (DHCP & DNC)
Some 1 years) experience in image design and deployment technologies
Some 1 years) experience in vendor patching and patching technologies (Microsoft 3rd party) - Excellent verbal and written communication and interpersonal abilities
Demonstrated abilities to set personal objectives that support the business/teams goals and personal motivation to deliver results
Duties of this role include:
- Undertake typical break fix and support activities on all EUC related infrastructure both onsite and remotely as required including general maintenance and system upgrades
Resolve EUC issues and escalations within defined timescales
Ensure that all work is properly logged and prioritised
Resolution of EUCrelated incidents and problems
Out of hours support where necessary
Deliver the highest levels of support to Circle Health Groups central infrastructure and other business critical systems
Configuration support and development of secure EUC platform
Support the delivery of major EUC projects and change programmes
Follow and develop processes within your team
Travelling to sites when required - Sufficiently support the Service Desk to ensure that SLAs are met
Ensure all phases of project work are documented to encourage knowledge transfer
Be the key liaison between the IT Service Desk and the IT SD EUC Team
Salary & Benefits
Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits including:
- 25 days holiday per year bank holidays increasing to 30 days with service
- Private Pension Scheme
- Private Healthcare Scheme for treatment at our hospitals covering preexisting medical conditions
- Friends & Family Hospital Discounts
- Family Friendly policies including enhanced Maternity Paternity & Adoption pay
- Life insurance
- One paid charity/volunteer day per year
- Extensive rewards and voluntary benefits including blue light card
- Free wellbeing services
- High Value Employee Referral Scheme
- Employee recognition programmes
- Industry leading training and development opportunities
and much more!
Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act as we strive to attract candidates with diverse experiences backgrounds identities or expressions skills work stylesand more.
Circle Health Group are proud to be a Gold member of the Armed Forces Covenant and we welcome applications from members of the Armed Forces Community. We are also part of The Valuable 500 and we pride ourselves in being a Disability Confident Employer.
Were passionate about creating an environment where our people can thrive grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless compassionate committed collaborative brave agile tenacious and creative and are at the core of our purpose and culture.
To find out more about the Circle Health Group Philosophy:https://careers.circlehealthgroup.uk/whycircle/ourphilosophy