E-Commerce Manager
E-Commerce Manager
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Job Description
About us
Dyson is a global technology enterprise. We solve the problems others choose to ignore with surprising new inventions that defy convention and simply work better. Were driven by progress and thrive on the challenge of relentless improvement.
The Dyson EMEA region spans 14 head offices across cities like Amsterdam Paris Cologne Dubai and Istanbul organised into four clusters: Northern Europe Southern Europe GB&I and Emerging Markets. Home to 2000 talented individuals from 66 nationalities with 55 female representation our region thrives on diversity crossfunctional collaboration and a shared drive for progress.
At Dyson we are passionate about taking care of our shoppers and owners. Selling directly to our global customers is central to our business strategy allowing us to offer exclusive machines and cultivate unique owner relationships that only Dyson can provide. By leveraging our strong brand and customer loyalty the ECommerce team in Spain is responsible for driving Dysons growth via the online shopping experience.
About the role
As our ECommerce Trading Manager you will be:
- Collaborating with crossfunctional teams across Spain Southern Europe and EMEA to manage all aspects of trading on the Dyson Webshop.
- Planning leading and delivering projects and promotions to support the growth of Dyson as part of the broader Direct business.
- Managing and coordinating key trading periods (e.g. Black Friday Summer Sale Winter Sale) to ensure successful .
- Monitoring sellout performance and website metrics providing insights during trading meetings and recommending future plans based on analysis.
- Owning the shopper experience by understanding market trends consumer needs and eCommerce best practices to drive customer journey improvements.
- Optimising the customer journey in collaboration with emerchandising teams to enhance the overall online shopping experience.
- Managing operational forecasts for finished goods and accessories while communicating adjustments across teams as needed.
- Leading stock management efforts addressing stock movements arrivals and outofstock opportunities with the supply team.
- Collaborating with media and acquisition teams to analyse performance implement optimisations and drive dedicated campaigns.
- Supporting Category Managers by providing insights into digital shopper behaviour to optimise category and marketing strategies.
- Driving trading profit through initiatives like payment delivery and traffic mix optimisation.
- Owning and managing the Direct Pricing Policy to ensure compliance with all regulations and guidelines.
- Coordinating omnichannel D2C platform activities such as pricing adjustments and promotional incentives.
- Exploring and implementing new revenue opportunities including social shopping affiliate programmes and innovations in payment and delivery solutions.
- Sharing best practices with international teams to enhance eCommerce operations globally.
About you
To succeed in the role we expect you to have:
- A Bachelors or Masters degree in business economics marketing digital or a related analytical field.
- Handson experience with commercial and technological aspects of eCommerce including frontend and backend tools systems and platforms.
- A deep passion for eCommerce with a strong understanding of the latest online marketing trends and digital technologies.
- A proactive handson approach with a dynamic and collaborative personality.
- The ability to thrive in fastpaced constantly evolving environments.
- Excellent analytical and problemsolving skills with a strong focus on driving databased decisions and delivering impactful results.
- A teamfocused mindset capable of building strong relationships across internal teams and external partners.
Benefits
- Life Assurance
- Health Insurance
- Gympass
- Restaurant Voucher 220 per month
- Employee Product Reward Scheme
- 23 days of annual leave per year
- Flexible retribution for Daycare and Transportation
- Company Pension Scheme
#LIJM1
Dyson is an equal opportunity employer. We know that great minds dont think alike and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race colour religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other any other dimension of diversity.
Required Experience:
Manager
Employment Type
Full-Time
