Service Dispatch
Service Dispatch
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The shop dispatcher is the quarterback of any retail automotive service operation. Scheduling work promoting efficiency and productivity and keeping customers satisfied are keys to a dealerships success. We will offer the right shop dispatch candidate a generous pay plan bonus structure on productivity and a secure future.
Responsibilities:
- Responsible for promoting exceptional levels of shop efficiency and productivity.
- Schedules shop work to create maximum productivity for all skilled level technicians.
- Responsible for doing all that is necessary for service customer satisfaction.
- Responsible to ensure proper warranty tech time and operation codes are properly used.
- Responsible for developing and maintaining effective communication between the shop and parts department employees.
- Responsible for maintaining a clean and orderly shop.
- Ensure that assigned work has been performed and the repair order has been completed properly.
- Review scheduled maintenance for all service equipment.
- Review with Service Manager a list of needed service department supplies repairs safety policies and daily weekly workload.
- At least two years of automotive dealership service department experience
preferably as a service dispatcher or Master/A level Technician and preferably in a union shop. - A steady job history and track record for success.
- Has fluent handson experience with Dealer Management Systems.
- Excellent communication skills for interacting with technicians and customers.
- Understands how to effectively load a service shop schedule.
- Can distribute work to technicians in an orderly and efficient manner.
- Team player that works well with service parts and other dealership employees.
- Can continually be responsive to the needs and concerns of the service manager and all service personnel.
- Must pass prehire background DMV and drug assessments.
Benefits
- Competitive pay
- Employee Discounts
- Hands on Training
- Paid Time Off
- Flexible Spending Account
- 401k
- Health & Dental Benefits
Employment Type
Full-Time
