Office Manager - Dr Rodericks
Office Manager - Dr Rodericks
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$ 34 - 52
1 Vacancy
Job Description
How you move is why were here.
Now more than ever.
Get back to what you need and love to do.
The possibilities are endless...
Now more than ever our guiding principles are helping us in our search for exceptional talent candidates who align with our unique workplace culture and who want to maximizethe abundant opportunities for growth and success.
If this describes you then lets talk!
HSS is consistently among the topranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field you will find HSS an innovative supportive and inclusive environment.
Working with colleagues who love what they do and are deeply committed to our Mission you too can be part of our transformation across the enterprise.
Emp Status
Regular Full timeWork Shift
Compensation Range
The base pay scale for this position is $34.07 $52.00. In addition this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors including but not limited to: scope of role level of experience education accomplishments internal equity budget and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.What you will be doing
Responsibilities:
- Interact with patients and their families in person on the phone and via email communications in a professional personable and empathetic manner
- Answer phone calls and make calls to patients physicians and other staff
- Patient check out after appointments and return visit scheduling
- Schedule surgical cases and new clinic appointments
- Manage physicians professional calendars
- Act as a liaison between the office and other hospital staff
- Manage front end payment collection and insurance authorizations
- Train oversee and develop junior staff within physician office (as applicable)
- Proactively identify ways to enhance physician office operations
Required Qualifications/Skills:
- Associates degree required Bachelors degree highly desirable. 57 years physician office experience may be considered in lieu of education.
- Attention to detail and able to relay messages and information accurately
- Ability to derive practical solutions independently in a fastpaced environment but can escalate patient care issues appropriately if necessary
- Follow through with tasks to completion goes above and beyond for key tasks or critical patient needs
- Adherence to patient privacy and HIPAA protection of data information as well as other HSS policies
- Strong computer and internet skills including proficiency with Microsoft Excel PowerPoint and Word.
- Must possess ability to learn new software tools & systems as required on the job
- Ability to effectively and accurately follow directions and/or instructions
- Superior written and oral communication skills
- Exceptional customer service skills
- Selfmotivated detailoriented and pragmatic; Energized by working in a fastpaced evolving environment
- Strong organizational and problemsolving skills ability to multitask is a must
Desired Qualifications:
- EPIC EMR experience
- Familiarity with medical terminology and medical billing/insurance is helpful; the ability to learn and apply new information quickly is key
NonDiscrimination Policy
Hospital for Special Surgery is committed to providing high quality care and skilled compassionate reliable service to our community in a safe and healing environment. Consistent with this commitment Hospital for Special Surgery provides care admits and treats patients and provides all services without regard to age race color creed ethnicity religion national origin culture language physical or mental disability socioeconomic status veteran or military status marital status sex sexual orientation gender identity or expression or any other basis prohibited by federal state or local law or by accreditation standards.
Required Experience:
IC
Employment Type
Full-Time
