Senior Account Manager - Real Estate
Senior Account Manager - Real Estate
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$ 85000 - 150000
1 Vacancy
Job Description
About HUB
In a rapidly changing world HUB advises businesses and individuals on how to prepare for the unexpected. As one of the worlds largest insurance brokers our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad deep and oneofa kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.
Why Choose HUB
Throughout our network of more than 550 HUB offices in North America we offer a competitive exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB we believe in investing in the future of our employees and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse challenging work environment with financial security and career satisfaction.
We are the perfect fit if you:
- are seeking a progressive work environment at a rapidly growing organization
- have a desire to help others protect their future
- have an entrepreneurial spirit and are challenged by the opportunity to grow the business
- are focused on learning and development to enhance your industry knowledge and expertise
- are a selfstarter willing to invest time and energy to learn the technical aspects of our business
- believe in integrity and building success by developing relationships with others
Summary
As a Senior Commercial Account Manager you will manage an assigned book of business. You will be responsible for a high level of service and understanding of our clients business needs. You will partner with a Senior Sales Executive and be accountable for Hubs largest and most complex accounts. You will work in a collaborative team environment mentoring Account Managers Associate Account Managers and Team Assistants as applicable.
Job Duties
Manages a book of business generally in excess of $1000000 in revenue depending on the complexity or number of accounts.
Provide quality customer service to existing accounts with a goal of 93 retention or more.
Collaborate within a team that includes Sales Executives Sr. Account Managers Account Managers and Associate Account Managers.
Mentor support and train Account Managers Associate Account Managers and Team Assistants as necessary.
Ensure accurate maintenance of client information in EPIC
Leads resolution of escalated complex service issues between clients and insurance carriers that require policy interpretation and experiencebased judgment to resolve.
Leads client meetings (including renewal meetings) independent from producer or manager as needed.
Accountable to administrative tasks including but not limited to:
Annual Stewardship Reports
Renewal Process from prerenewal to proposal preparation to binding of coverages
Loss Summary reviews
Account System Maintenance
Billing questions
Marketing lines of coverage as needed
Special projects and all other duties as assigned
Review carrier quotes and negotiate coverage items & pricing
Develop coverage comparisons to be used in proposal
Responsible for full account life cycle including the renewal process quoting proposal binding and policy distribution
Qualifications
At least 5 years of experience and demonstrated proficiency in an insurance Account Management role in required lines.
Excellent oral and written English communications skills.
Superior customer service and problemsolving skills.
Demonstrated proficiency with computer systems including but not limited to Microsoft Office and automated agency management systems.
Ability to work in a team environment.
High level attention to detail is essential
Ability to work a regular fulltime work schedule at HUBs facility(s) and ability to travel on business when .
Some supervisory project leader or team leader experience preferred.
Currently licensed in good standing in required lines and states.
Current with all necessary CE credits in required lines and states.
Advanced professional designation highly desirable e.g. AAI ARM CIC).
The expected salary range for this position is $85000 to $150000and will be impacted by factors such as the successful candidates skills experience and working location as well as the specific positions business line scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance FSA HSA and 401(k) accounts paidtimeoff benefits such as vacation sick and personal days and eligible bonuses equity and commissions for some positions.
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations.
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact the recruiting team. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Required Experience:
Manager
Employment Type
Full-Time
