Senior Product Owner

Senior Product Owner Payments Capability: 59367

• Sydney
• Fulltime Permanent
• Hybrid working model(23 days onsite)

How will I help

The Senior Product Owner (SPO) is a key part of the Payments Capability Delivery and Management team. The position within the team supports the mobile & digital payments business with core responsibilities across the payments portfolio.

Product levers from portfolio management product development strong relationship skills and marketing will be crucial. As an enthusiast about payments youunderstand the payments market and constantly strive for better payments moments for our customers and to help grow adoption and usage.

As the Senior Product OwnerPayments Capability Delivery and Management you will be part of the Delivery and Management Squad across Consumer Finance. You will be responsible for taking the lead on commercial partnership discussions and supporting the consumer bank payments strategy including outlook for consumer payments across the industry and prioritising of key initiatives to ensure competitive position. You will also look after existing payment products such as Apple pay Google Pay Digital card etc as well as building commercial relationships and developing strategic outcomes for the benefit of our customers and our business. Additionally you will be responsible for the ownership and renegotiation of commercial contracts relating to providers as well as ensuring Westpacs interests are maintained in a rapidly evolving payments environment.

Key Responsibilities:

• Apply cards & payments business acumen and product insights in support of to the planning and of customer programs.
• Support development of the understanding of market trends including risk fraud and regulatory constraints analyse competitor strengths and weaknesses and publish findings
• Good grasp of marketing fundamentals and product functionality. The ability to help translate technical capabilities into benefits and effectively position and maintain how the product is distinguished from competitors
• Analyse related scheme release requirements (eftpos Mastercard Visa) assess and own the implementation of required changes
• Identify customer pain points and opportunities across channels to improve our payments products and services as well as NPS
• Engagement with internal and external stakeholder incl global payment providers to grow payments portfolio performance
• Be knowledgeable of customer needs including information / education required to fill customer knowledge gaps on product features and benefits; acquire intelligence and share findings through research surveys;
• Delivery of Go To Market strategy for any new payment products or propositions
• Contributing to monthly performance packs and insight papers that serve to promote awareness of global and local developments in the payments domain and inform Westpacs own payments strategy

Whats in it for me

Youll play a significant part of the future of a business that has been around for 200 years. Our purpose is to createbetter futures together. So well back you in the development of your career internal career prospects and flexible working. Youll also keep learning to grow your career backed by a fantastic team of people with a cando supportive shape your family takes we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions surrogacy and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

Whatdo I need

• Depth of demonstrable experience in financial services cards and payments product experience.
• Experienced in product management and delivery as well as strength in gathering and articulating business requirements.
• You have a strong understanding of payments industry in Australia including the regulatory environment scheme rules and the digital and mobile payments market
• You closely follow payment trends and emerging payments and understand the related technologies (such as tokenisation and payment gateways)
• Creative with strong organizational and project management skills.
• Motivated selfstarter: is a problem solver enjoys creating something new.
• Customer centricity understand how to identify (leveraging research / network / industry knowledge)
• Demonstrated stakeholder influencing and collaboration skills
• Exposure to LEAN Agile and proven transformation methodologies

What is it like to work there

We are a collaborative team of passionate people with a shared ambition to make a difference for our customers our communities and each other. At Westpac making a difference means creating impact unlocking our own and each others passions and transformative success stories to create better futures together.

As well as competitive remuneration and a great culture joining the Westpac family gives you access to a wide range ofemployee benefitsto help you manage your priorities whether that means family life work/life balance ambition to grow or all the little perks in between.

Well empower you to shape your career path. Through personalised upskilling mentoring and training opportunities youre in control of where you start and how youll grow.

As an equal opportunity employer we are proud to have created a culture and work environment that values diversity and flexibility and champions inclusion.

Hear from some ofour peopleand their experiences working with us.

How do I apply

Start here. Just click on the APPLY or APPLY NOW button.

At Westpac were all about creating a supportive culture and ensuring our workplaces branches products and services are accessible and inclusive for everyoneour customers employees and the wider community. If youre interested in discussing workplace flexibility please feel free to mention it in your application.

We invite candidates of all ages genders sexual orientation cultural backgroundspeople with disability neurodiverse individuals and Indigenous Australians to apply. If you have questions about the recruitment process please email .

Do you need reasonable adjustments during the recruitment process

Were committed to making our recruitment process accessible to all candidates including those with disabilities or specific accessibility needs.For further information and additional contact details visit the People with Disability and/or needing Accessibility Requirementspage on our website Experience:

Senior IC