Bilingual Leasing Associate Spanish English
Bilingual Leasing Associate Spanish English
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Essential Duties and Responsibilities:
Sales/Marketing
- Conduct all leasing activities at the property responding to telephone inquiries providing tours of apartments and amenities following up with prospects and coordinating all moveins
- Perform telephone market surveys and physical shops of competitors
- Recommend strategies and programs for onsite marketing activity
- Develop and monitor merchant/neighborhood referral programs for movein packets newsletters and resident retention
- Initiate sales outreach plans including but not limited to new development community management internal and external communication and support
- Recommend programs and strategies to increase qualified traffic and closing
- Attend weekly marketing meetings
- Maintain passing eshop phone shop and physical shop scores of 85 or
Administrative
- Inspect apartments with the new residents at move in and complete all the necessary paperwork
- Support Assistant RE Manager with tracking renewals lease expirations and notices to vacate
- Collect and accurately process and report receipt of application fees security deposits rents and other fees
- Accurately enter all prospect and resident data into Entrata in a timely manner
- Keep files desk and leasing area organized
- Comply with all Fair Housing regulations local/state regulations and other laws as they relate to property specific guidelines and occupancy standards
- Inspect market ready units and models each morning
Customer Service
- Assist in planning and preparation of resident
- Walk the property for curb appeal and overall property
- Assist with the monitoring and directing of service operations to ensure service requests are completed within 24 hours and curb appeal standards are met
- Provide excellent customer service and display courteous and professional attitude toward all customers
- Maintain availability for resident functions community affiliated events and weekends
- Perform other duties as required
- Maintain all leasing office standards
Requirements:
- High school diploma or equivalent college
- 1year customer service or sales experience (or relevant education)
- In Pennsylvania or New Jersey must obtain a real estate license within 180 days of hire
- Strong computer skills including Microsoft Office (Word Excel)
- Excellent English communication skills both verbal and
- Must be able to walk apartments and grounds including steps and climbing stairs
- Occasionally requires lifting 20 pounds or less
- Must be available to work weekends and holidays
- Valid drivers license
- FSLA Status: NonExempt
- #Aionhire
Required Experience:
IC
Employment Type
Full-Time
